Applied online, completed a quiz to see if I was a good fit for M&S which I passed. Was then offered an interview at the local job centre the following week. Went along and was told that I was to take part in a role-play of a store interaction. My situation was supporting a colleague who had been assigned as my 'buddy' and was under-performing, with one interviewer playing the colleague and the other assessing my performance, was given 5 minutes to prepare and take notes after being supplied with an overview of the situation and information about M&S protocol. Was then asked to assess my own performance and fill in an application form whilst they discussed my performance. Was taken into the interview room where we discussed how I performed in the role-play, I was marked out of 5 in a few categories and was told that I had gained a 5 in each category and that they would like to make me a job offer. Unfortunately they didn't have any suitable positions for me at that time due to my availability but was given the choice to take a job position in store with my standing offer in the 6 months following the interview.