Marks & Spencer Reviews | Glassdoor.ie

Marks & Spencer Reviews

Updated 16 Oct 2019

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3.6
StarStarStarStarStar
Rating TrendsRating Trends
66%
Recommend to a Friend
73%
Approve of CEO
Marks & Spencer CEO Steve Rowe
Steve Rowe
781 Ratings
Pros
  • "employee benefits including staff discount(in 346 reviews)

  • "Lovely people to work with and good pay(in 236 reviews)

Cons
  • "I couldn't fault my experience with M&S(in 106 reviews)

  • "long hours as any jobs working in retail(in 92 reviews)

More Pros and Cons
  1. "Floor staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends

    I worked at Marks & Spencer part-time

    Pros

    Staff discount, training, holidays, bonuses, nice people

    Cons

    Not always able to grant time off requests at shorter notice.

    Advice to Management

    Keep up the good work

    Marks & Spencer2019-08-08
  2. "Great first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Assistant in Galway
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Marks & Spencer part-time

    Pros

    The people and managers were great

    Cons

    Contract had me working every second day 4-8pm. Not ideal

    Advice to Management

    None. Managers in Galway were incredible

    Marks & Spencer2019-10-07
  3. "sales advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    Current Employee - Anonymous Employee 

    I have been working at Marks & Spencer part-time for more than a year

    Pros

    there is a worker union

    Cons

    longer wait period to have a permanent contract

    Advice to Management

    more permanent contracts

    Marks & Spencer2019-10-01
  4. "sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Dundrum, Dublin
    Recommends
    Neutral Outlook

    I worked at Marks & Spencer part-time for less than a year

    Pros

    great quality of products, nice managers, large shop

    Cons

    some of duty was not comfortable

    Advice to Management

    give the staff what they are passionated for, listen more

    Marks & Spencer2019-09-24
  5. "Overall good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Advisor 

    I have been working at Marks & Spencer part-time for more than 3 years

    Pros

    All Colleagues are very friendly here

    Cons

    Can be hard to get time off

    Marks & Spencer2019-10-01
  6. "No longer a nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Dublin, Dublin
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Marks & Spencer full-time for more than 10 years

    Pros

    Staff discount and good holidays

    Cons

    Poor management who undermine and ignore staff

    Advice to Management

    Where's the old essence of looking after staff who then look after customers

    Marks & Spencer2019-07-22
  7. "Coach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Marks & Spencer part-time for more than 8 years

    Pros

    Good place for work retailer employee

    Cons

    Management communication not too professional

    Marks & Spencer2019-06-19
  8. "it was nice but not long lasting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Killarney

    I worked at Marks & Spencer part-time for less than a year

    Pros

    Very nice people to work with

    Cons

    poor hrs , not much opportunities

    Marks & Spencer2019-06-21
  9. "Not the company it was"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor in Cork
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Marks & Spencer part-time for more than 8 years

    Pros

    Used to be a great company to work for

    Cons

    Poor management, training and environment have turned it from a great company to an average.

    Advice to Management

    Resign

    Marks & Spencer2019-06-12
  10. "Retail assistant"

    StarStarStarStarStar
    Former Employee - Unemployed in Blanchardstown

    I worked at Marks & Spencer part-time for less than a year

    Pros

    Learned some new skills such as interacting with new people

    Cons

    Manager was too harsh

    Advice to Management

    Try to understand employees needs more

    Marks & Spencer2019-05-27
Found 2530 reviews