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      Kohl's

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      Customer Service Associate Interview

      28 Jun 2013
      Anonymous employee
      Menomonee Falls, WI
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Kohl's (Menomonee Falls, WI) in Jul 2012

      Interview

      A series of interviews. First a phone interview with an emphasis on behavioral questions and sales situations. Next is an in person interview at the facility. First you meet with HR and they ask similar questions to the phone interview. Afterwards, the have you listen to a few calls and meet the supervisors. One of more of the supervisors then ask you more detailed questions, lots of "Tell me about a time when . . . "

      Interview questions [1]

      Question 1

      "Tell me about a time you failed to sell an item"
      Answer question
      1

      Other Customer Service Associate interview reviews for Kohl's

      Customer Service Associate Interview

      14 Feb 2025
      Anonymous employee
      Greer, SC
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Kohl's (Greer, SC)

      Interview

      In person, then a call witg an offer, with an email offer as well, then training on computer and in perosn with another associate. Then on your own for the rest of the tome

      Interview questions [1]

      Question 1

      How would you give 36 cents change
      1 Answer

      Customer Service Associate Interview

      15 May 2024
      Anonymous employee
      Atlantic Beach, FL
      Accepted offer
      Positive experience
      Easy interview

      Customer Service Associate Interview

      31 Jul 2023
      Anonymous interview candidate
      Stow, OH
      No offer
      Negative experience

      Application

      I interviewed at Kohl's (Atlantic Beach, FL)

      Interview

      Not too hard.Very friendly.Interview lasted about 25 mns.They asked me about my background,and few behavioral questions.Manager was very sympathetic and nice.It was a one round phone interview and the hiring process was fast.It was a part time job

      Interview questions [1]

      Question 1

      How to handle difficult customer
      1 Answer
      Average interview

      Application

      I interviewed at Kohl's (Stow, OH)

      Interview

      Sit down with the manager. Asked basic questions and name time about various situations. Also, wanted to see your experience. Seemed like they like older people, and want more experience.

      Interview questions [1]

      Question 1

      Why should we hire you?
      Answer question