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      KnowBe4

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      Related searches: KnowBe4 reviews | KnowBe4 jobs | KnowBe4 salaries | KnowBe4 benefits
      KnowBe4 interviewsKnowBe4 Customer Success Manager interviewsKnowBe4 interview


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      Customer Success Manager Interview

      3 Aug 2023
      Anonymous employee
      Dunedin, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at KnowBe4 (Dunedin, FL) in Aug 2023

      Interview

      The interview process was honestly one of the best I’ve ever been involved in. Sierra conducted my interview and she was awesome; very down to earth, on time to both of our meetings, super knowledgeable and I could tell she really roots for candidates. I appreciated that she was professional, but not intimidating in a way that sometimes makes interviews stuffy and uncomfortable. I felt at ease with being myself, showcasing my skillset and asking any questions I had knowing that I was truly being listened to. The conversation flowed great and the role playing scenarios at the end were unique and thought provoking. I got a hint of what the role’s day-to-day would look like and appreciated the feedback in return. This company very much cares about people, which I suspect is a top reason for its success. I’d encourage anyone to apply and interview!

      Interview questions [1]

      Question 1

      Why should we choose you over someone who might have more experience with this particular role?
      Answer question
      1

      Other Customer Success Manager interview reviews for KnowBe4

      Customer Success Manager Interview

      20 Apr 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at KnowBe4 in Apr 2025

      Interview

      They sent me an IQ test to do which is already BS and should be considered discriminatory at this point. I know I got most of the questions right because I took it with another person and used a calculator. They rejected me anyway. They also sent a very weird personality quiz with awful statements they asked me to rate on a scale like “I am able to love” and “My friends have done well in business”

      Interview questions [1]

      Question 1

      Are you able to love?
      Answer question
      3

      Customer Success Manager Interview

      23 Oct 2024
      Anonymous interview candidate
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at KnowBe4

      Interview

      It was a phone interview and took about 20 minutes. The questions were pretty standard for this job position. Some questions situational others to explain how my past experience relates to the job. I didn't move on to the second round bc the pay is very low and I did not want to commute three days a week to the office for such low pay.

      Interview questions [1]

      Question 1

      What type of onboarding experience did I have?
      Answer question

      Customer Success Manager Interview

      5 Aug 2024
      Anonymous interview candidate
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at KnowBe4

      Interview

      Contacted by a recruiter by email. Emailed back and forth. She was very friendly and easy to schedule a call with. Very basic questions. Salary for the posted job was not noted in their ad so when I let her know what my requirements were she told what the typical annual salary was, which was far below my base.

      Interview questions [1]

      Question 1

      What is your salary requirement?
      Answer question
      1

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