I applied online. The process took 1 week. I interviewed at KnowBe4 (Clearwater, FL) in Jun 2021
Interview
Interview process was great and pretty straight forward. After my first interview, which is sort of a screening call I had my lone interview. I interviewed with the recruiter and hiring manager. We spoke for about an hour. I talked about my background, they asked me some questions about my experience and then we did some role play. They called me the same day and we got the reference check process going. Once my references were completed they sent over an offer letter
Interview questions [1]
Question 1
What’s the difference between customer success and customer service?
I applied online. The process took 1 week. I interviewed at KnowBe4 in Apr 2025
Interview
They sent me an IQ test to do which is already BS and should be considered discriminatory at this point. I know I got most of the questions right because I took it with another person and used a calculator. They rejected me anyway.
They also sent a very weird personality quiz with awful statements they asked me to rate on a scale like “I am able to love” and “My friends have done well in business”
It was a phone interview and took about 20 minutes. The questions were pretty standard for this job position. Some questions situational others to explain how my past experience relates to the job. I didn't move on to the second round bc the pay is very low and I did not want to commute three days a week to the office for such low pay.
I applied online. The process took 3 weeks. I interviewed at KnowBe4
Interview
Contacted by a recruiter by email. Emailed back and forth. She was very friendly and easy to schedule a call with. Very basic questions. Salary for the posted job was not noted in their ad so when I let her know what my requirements were she told what the typical annual salary was, which was far below my base.
