Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      HubSpot

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: HubSpot reviews | HubSpot jobs | HubSpot salaries | HubSpot benefits | HubSpot conversations
      HubSpot interviewsHubSpot Customer Support Specialist interviewsHubSpot interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Support Specialist Interview

      8 Jul 2018
      Anonymous employee
      Singapore
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through university. I interviewed at HubSpot (Singapore) in Jun 2018

      Interview

      The interview consist of 4 stages: Phone interview with HR, Phone interview with Hiring Manager, Video interview on Product demo and Role Play, and finally a face to face interview with 3 managers from different departments in the company. Throughout the interview process, there were many feedbacks from the interviewer on areas of improvement and what you should look out for in your next interview, which was very helpful for you to prepare for the next round. They also provided examples of some of the questions they were going to ask beforehand to help you prepare for it. Most of the questions asked were mainly behavioural, as they are looking for cultural fit. Overall, I really enjoyed the interview process as it was both engaging and meaningful.

      Interview questions [1]

      Question 1

      Talk about your weaknesses and how you plan to overcome/improve on them
      Answer question
      19
      avatar
      HubSpot response
      7y
      There are a few things I love about this review. First, I'm so thrilled that you applied to HubSpot through your university. While we don't have a formal campus recruiting program in our APAC region like we do in North America or EMEA, we are always looking for top notch folks coming right out of school for some of our entry level roles, so I'm glad you found us! Second, I'm thrilled that you received such thorough, actionable feedback throughout every step of the process - that's one area where we always strive to go above and beyond so that you're set up for success in your interviews. So glad you had a positive experience interviewing with us and that you'll be joining the team! Best, Becky

      Other Customer Support Specialist interview reviews for HubSpot

      Customer Support Specialist Interview

      22 Jun 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I interviewed at HubSpot

      Interview

      The hiring process consists of an initial HR interview to assess cultural fit, followed by a technical interview to evaluate skills, and concludes with three separate one-on-one interviews with different managers expecting STAR responses.

      Interview questions [1]

      Question 1

      Tell me about a time you had conflict with a coworker or colleague, and how did you overcome it?
      Answer question

      Customer Support Specialist Interview

      1 May 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at HubSpot

      Interview

      It is a 5 step interview process, with the 1st one being a phone screening, then a video call/interactive assignment, and then finally three 30 minute back to back interviews for the 3rd and final round.

      Customer Support Specialist Interview

      22 Apr 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at HubSpot in Apr 2026

      Interview

      Three rounds: -Screening with recruiter -Technical (live troubleshooting with a manager) -Behavioral (3-30 minute interviews with managers) The recruiter offers prep sessions before the 2nd and 3rd rounds. Take advantage of them as they’ll explicitly walk you through how to prepare.