I applied through an employee referral. The process took 2 weeks. I interviewed at Groupon (Chicago, IL) in Feb 2018
Interview
I spoke with 4 different people after speaking with the recruiter. They were very easy to talk to and asked a lot of behavioral/situation type questions and asked for examples to show my experience.
Interview questions [1]
Question 1
Describe a difficult customer escalation you've had to handle?