Fairly simple and easy. Fast until you get to the hiring manager, I have been waiting to find out if I have an offer. Seems like a great place to work.
Interview questions [1]
Question 1
How did you handle an instance where a customer was angry or unsatisfied?
Thanks for your feedback! I'm happy to hear it was an efficient interview experience. It's critical to us that our candidates hear feedback in a timely manner, so someone on our team should be reaching out to you soon! Best of luck!
- Cortney Holloway, Talent Acquisition Manager
Other Customer Service Representative interview reviews for Glassdoor
The interview process was well structured and transparent, with clear communication throughout. Interviewers were professional, friendly, and asked relevant questions, making the experience smooth, fair, and respectful overall and efficient.
Interview questions [1]
Question 1
my previous experience and how it related to the role
I applied online. I interviewed at Glassdoor (Los Angeles, CA) in Jan 2024
Interview
Sent an application online and got a call and scheduled an interview. Interview process was seamless but I just need more practice as interviews are definitely a weakness of mine. Good luck to anyone interested. They seem like a great company. :)
I appreciate your feedback on the interview process with us. Interviewing can be intense and daunting, especially when you haven't had one in a while. I thrilled to hear you had a smooth experience with us and we wish you all the best in your job search! - Cortney Holt, Sr. Manager, Talent
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