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      Sales Development Representative Interview

      20 May 2015
      Anonymous interview candidate
      Mill Valley, CA
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Glassdoor (Mill Valley, CA) in May 2015

      Interview

      I had both positive and negative experiences interviewing with Glassdoor. I actually applied for multiple positions with Glassdoor, because I was really interested in working for such a reputable company. Initially I was contacted to set up a phone screening for the LDR position. We scheduled and even confirmed a time, but I never received a call. After about half an hour had passed I emailed the rep to inquire about the problem and schedule a new time. She suggested that she had the wrong phone number, asked if I could resend it, and offered 3 new times for the following day. I resent the same number listed on my resume and selected the first available time. However, I received an email the next morning saying that she no longer had any times available and would be leaving town. She then asked if I could follow up with her in the middle of the next week to see when she might next be available to do the screening. Obviously there were some red flags by this point, but I agreed to follow up with her the next Wednesday, per her request. However, before I could follow up with her that Wednesday I received an automated email saying that they would be moving forward with a select few candidates. I thought it was somewhat disrespectful to send an automated response when she had personally asked me to contact her. I understand that things happen and situations change. It just would have been more courteous to at least take the time to copy and paste the response to her own email address after stringing me along for 2 weeks. If I had only one word to describe this experience, it would be "unprofessional." But having thoroughly researched Glassdoor, I thought this experience was far more likely representative of the individual than of the company as a whole. Fortunately, I was contacted about the SDR position and found that to be the case. This time I actually received the call and did the phone screening. The recruiter was very friendly and mostly asked about my previous experience and why I was interested in working for Glassdoor. Things went well and she scheduled me for an onsite interview with 4 members of the SDR team: the SDR Manager, the 2 Team Leads, and a team member. I interviewed with each of these representatives individually. This became a little redundant as I was asked many of the same questions by each interviewer. Overall, however, it was a very enjoyable experience. The first 3 interviewers were very friendly and conversational. The second Team Lead interview was the only one that wasn't friendly. That interview was more interrogational than conversational. From the outset, it felt like I was being treated as a hostile witness expected to defend my responses as opposed to describe my experiences and qualifications. Of the four onsite interviews, it was the only one that was not enjoyable. However, It was definitely good practice "thinking on your feet." Each interview lasted roughly 30 minutes, for a total of two hours on site. Before the onsite interviews, I was asked to complete an online evaluation. This turned out to be a personality, math, and logic test. So if your math is rusty, you might want to brush up on your algebra before starting the evaluation. My ultimate impression of Glassdoor is that it is a good company, with a good culture, and mostly happy friendly employees. However, they do seem to be suffering some problems, likely due to their rapid growth.

      Interview questions [2]

      Question 1

      Give me an example of a time you failed and what did you do to overcome it?
      Answer question

      Question 2

      What are the three most important skills needed to exceed in a sales position
      Answer question
      5
      avatar
      Glassdoor response
      10y
      I appreciate your review and candid feedback on the SDR/LDR interview process. It definitely sounds like your experience was not uniform with our sales and lead development organization (both SDR/LDR fall under the same umbrella). One of our goals is to make sure that the process is uniform and standard. 1) It helps us really understand the performance, drive and talent of candidates and our future teammates and 2) it also provides a better candidate experience which is very important. I apologize that we had difficulty scheduling your initial phone screen. One area we've identified for improvement is better planning around vacations and days off, so that when candidates get contacted before vacation, that there is someone there to help them through the process as positions get filled. Thank you for letting us know that overall it was a very enjoyable experience to interview with us. I can tell you that as a team we really enjoyed speaking with you and learning about your goals and what you are looking for in your next role. You took time out of your day to come speak with us and we appreciate it. It's interesting that you describe an interview as "interrogational." That is not how we mean to come across. We do try to dig as deep as we can with candidates so we can get to understand them at their core. In many cases, the prospects we speak with, who range from startup founders to Fortune 500 executives, can be very direct and interrogational in their approach with us as salespeople. While we don't mean to be interrogational in style, we do look for candidates who can think on their feet and turn a serious conversation into a light hearted discussion around their value. We strive to get better at demonstrating value every day. In a lot of ways, an interview is just like a sales pitch that an SDR would give to an executive. If you have any other suggestions please feel free to email me. My email address is eric.gonzalez@glassdoor.com Thank you, Eric Gonzalez Senior Manager, Sales Development

      Other Sales Development Representative interview reviews for Glassdoor

      Sales Development Representative Interview

      7 Feb 2020
      Anonymous employee
      Dublin, Dublin
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at Glassdoor (Dublin, Dublin) in Feb 2020

      Interview

      I met Marijka and Caroline who made me feel so at ease from the second I walked in the door. They were both chatty and bubbly and allowed for a very open conversation. It was around my background and how my experience can relate to the position. A few competency based questions thrown in too. Mainly about what motivates you and your growth mindset. The interview was 45 minutes and the a 30 minute role play.

      Interview questions [1]

      Question 1

      If an account executive told you that your lead wasn’t qualified how would you react
      1 Answer

      Sales Development Representative Interview

      24 Feb 2020
      Anonymous employee
      Dublin, Dublin
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Glassdoor (Dublin, Dublin) in Feb 2020

      Interview

      Overall interview process was one of the nicest interviews I’ve had. First phone call with recruiter, (informal and get to know you and a bit on your background) This lead to an on site interview the following week with two sales managers. Two genuine lovely women who I connected with immediately. 45 mins of competency based interview questions Then a 15 minute mock call.

      Interview questions [3]

      Question 1

      Tell us about a time you handled conflict or how you would handle it
      Answer question

      Question 2

      A time I failed
      Answer question

      Question 3

      Most important sales process
      Answer question

      Sales Development Representative Interview

      17 Mar 2020
      Anonymous employee
      Dublin, Dublin
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 6 days. I interviewed at Glassdoor (Dublin, Dublin) in Feb 2020

      Interview

      I had a phone screen with a recruiter who went through why I wanted to work there and general questions such as why I’m looking to move and my salary expectations etc. I then had a face to face interview with manager which was a 45 minute competency based interview and then a 15 minute qual call that I had to prepare for and I also had to prepare a question that was asked in the interview - how I would secure 100 opportunities in a quarter.

      Interview questions [1]

      Question 1

      How I prepared for the interview? What I know about glassdoor? How I perform in teams? How I like to be managed? My 5 year plan?
      Answer question