It was going well but the HR assistant seem to remove spa from my first preference and put another department that she suggested and she know I was more than qualified and had experience in similar positions
I applied online. The process took 7 weeks. I interviewed at Four Seasons (Westlake Village, CA) in Sept 2014
Interview
Took a little over a month and about 5 interviews but everyone was very friendly throughout the process and once hired everything went smoothly. Had to meet with HR, then Assistant Director, then Manager, then Director, then GM. Each of them asked the same questions in STAR style, and were less then 10 minutes long once I was taken back. All managers "forgot" I was there and had me wait 30+ minutes before interviewing me after I showed up.
Interview questions [1]
Question 1
Describe a situation where you had an angry customer? STAR style questions.
