The spa manager who, at the time, had very little spa experience, conducted the in person interview, but the lead massage therapist did the practical, which is not always the case and was much appreciated.
Interview questions [1]
Question 1
What would you do in xx customer service scenario? What kinds of massage do you do?
I applied through other source. The process took 1 day. I interviewed at Four Seasons (Saint Louis, MO)
Interview
Job Fair, included 3 interviews. First was with the Director of the Spa, second was with the Hotel Manager, and third was with the General Manager. After successfully interviewing, you will have a criminal background check as well as a drug test.
Interview questions [1]
Question 1
How would you handle an inappropriate guest. Either during a massage in the spa or in the guest hotel room.
I applied online. I interviewed at Four Seasons (Baltimore, MD) in Sept 2017
Interview
I had 3 interviews. First a very quick one with HR. A week later met with the spa director and preformed a massage on the lead massage therapist. The following week I met with the hotel manager.
I applied online. The process took 6 weeks. I interviewed at Four Seasons (Saint Louis, MO) in Apr 2015
Interview
Had three interviews in one day (should have brought a snack!) they all went well and was told and made to feel, as if I was the one for them and "had the job". Waited a week or so and had an interview with corporate guy, went well enough, but I must have said the wrong thing and got a rejection email that night.
Interview questions [2]
Question 1
when was a time you went above and beyond for a client/ customer?