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      Citizens

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      Relationship Banker Interview

      21 Jan 2025
      Anonymous employee
      Boston, MA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Citizens (Boston, MA) in Jan 2023

      Interview

      The interview process was medium. I had one phone interview and 2 in-person interviews with the branch manager and regional manager. The questions were not very difficult and were mostly about prior sales and banking experience.

      Interview questions [1]

      Question 1

      Provide examples of how you handled rejection in your previous jobs
      Answer question
      1
      avatar
      Citizens response
      1y
      Thanks for sharing your experience and for agreeing to join our team. Welcome to Citizens!

      Other Relationship Banker interview reviews for Citizens

      Relationship Banker Interview

      18 Dec 2024
      Anonymous interview candidate
      Detroit, MI
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Citizens (Detroit, MI)

      Interview

      Managers are very political and condescending. Gossipy, and we’ll make it hard for you. A manager at an interview told me singing that she was not supposed to tell me during the interview. They will try to deter you and make you feel less confident. They will make it feel like you are doing something wrong even in honesty they do not care. One manager told me she that she didn’t feel like I am independent enough when I gave a demonstration on how I researched their products HR and Management are a joke. They will try to scare you away. They had me going to 8 different branches for an interview and none of the women had the right attitude. One was rolling her eyes at me, the other ignored my compliment and my desires on what I can do, another told me everything negative that came to mind. Find managers with a sports acumen that knows about team with communication and care about hitting the best talent. They are too focused on you looking better than them. And your manager aired out some dirty laundry that she was not supposed to do There should be more than one person when it comes to interviewing. They were so unserious to me and made me feel awful

      Interview questions [6]

      Question 1

      Very personal questions, nothing related to the job, talking very condescending and comparing me to other employees and I’m not even hired
      Answer question

      Question 2

      Asked a question that only an employee would know
      Answer question

      Question 3

      I can’t even say what this question was since it was very personal relating to the branch and she was not supposed to mention
      Answer question

      Question 4

      Asked did I know another employee that came from the same company I did
      Answer question

      Question 5

      Asking questions that are not related to the job whatsoever (all locations)
      Answer question

      Question 6

      Asking me was is really hungry and a thirsty sales person and an I am grinder for revenue credits
      1 Answer
      avatar
      Citizens response
      1y
      Thank you for sharing your feedback. This is not the typical experience offered to our candidates. Please be assured your feedback has been forwarded to our Recruiting team for review.

      Relationship Banker Interview

      22 May 2023
      Anonymous interview candidate
      Westbrook, CT
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Citizens (Westbrook, CT) in Apr 2023

      Interview

      Applied for a specific location and had a virtual job interview and then received a call back from a different location. I was told I’d hear back and was then called to interview for another location that was also different from what was advertised. The first interview was mostly about what I like to do for fun and there was lots of chit chat that did not pertain to the position. The second interview, the interviewer was late and was not pleased to see my . I received a phone call over a month later that they decided not to move forward because I was not outgoing enough or bubbly enough. I feel as if I was mistreated for my minority status.

      Interview questions [1]

      Question 1

      What do you like to do for fun? What did you study in school? What position do you want to be promoted to in terms of growth?
      Answer question
      avatar
      Citizens response
      3y
      Thank you for sharing your feedback. This is not the typical experience offered to our candidates. Please be assured your feedback has been forwarded to our Recruiting team for review.

      Relationship Banker Interview

      11 Mar 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Citizens

      Interview

      You have a phone interview then a in person interview. Citizens is a great company. The interview is based upon your retail experience and you ability to sell products while being operationally sound.

      Interview questions [1]

      Question 1

      How would you handle a situation with an upset client?
      Answer question
      avatar
      Citizens response
      3y
      Thank you for leaving a review. We're glad the interview process was positive for you. Welcome to the team!

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