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      Citizens

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      Universal Banker Interview

      26 Dec 2015
      Anonymous interview candidate
      Declined offer
      Neutral experience

      Application

      I applied online. The process took 3 days. I interviewed at Citizens in Dec 2015

      Interview

      I was contacted by a branch manager in Westchester. She she asked my availability and set up an interview with me that week. After arriving at the brown she then asked me if I spoke to the recruiter which I replied no. I was been told that my interview has been cancelled since I lived outside of the territory for the position. Surprised and frazzle I asked if we could interview anyway since I had come all this way. She agreed and we had a great interview. She was very impressed with my skills my resume and my extra curricular activities. She really stole my drive and potential to be successful at her branch. She then advised me that had passed the initial stage of interview and there would be two more steps in the interview process.

      Interview questions [5]

      Question 1

      how would you handle a busy day at the branch?
      Answer question

      Question 2

      what tools do you use to organize your day?
      Answer question

      Question 3

      is this location okay for your commute?
      Answer question

      Question 4

      how did you introduce a new product to an existing client?
      Answer question

      Question 5

      how did you handle an irate customer?
      Answer question
      3

      Other Universal Banker interview reviews for Citizens

      Universal Banker Interview

      17 Sept 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Citizens

      Interview

      Online assessment is a bunch of mini-games. First interview is a video interview where it asks questions and you record your answers. They use AI to review your answers and give feedback to the hiring managers.

      Interview questions [2]

      Question 1

      Why do you want to work at Citizens?
      Answer question

      Question 2

      Explain your experience in sales.
      Answer question
      1
      avatar
      Citizens response
      9mo
      Thanks for sharing your experience. We're sorry the role didn't work out, but hope you have success in your career exploration and development.

      Universal Banker Interview

      5 Dec 2024
      Anonymous employee
      Fall River, MA
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Citizens (Fall River, MA)

      Interview

      Very east interview - only one with branch manager. Was called back the same day and offered the job. I accepted over the phone. Interview process took less than an hour.

      Interview questions [1]

      Question 1

      How I handled stress at my previous job.
      Answer question
      avatar
      Citizens response
      1y
      Thanks for sharing your experience - and of course, thank you for agreeing to join our amazing team. We're glad to have you!

      Universal Banker Interview

      10 Nov 2022
      Anonymous employee
      Jersey City, NJ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Citizens (Jersey City, NJ) in Oct 2022

      Interview

      The interview process was very smooth and easy. The people who interviewed me were very friendly and professional. It took me approximately 2 week to get everything done and i had great help every step of the way. It’s couldn’t be any better. Thank you.

      Interview questions [1]

      Question 1

      Questions about myself, about my previous jobs problem solving skills and so on.
      Answer question
      avatar
      Citizens response
      3y
      Thank you for leaving a review. We're glad the interview process was positive for you. Welcome to the team!

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