Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Citizens

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Citizens reviews | Citizens jobs | Citizens salaries | Citizens benefits
      Citizens interviewsCitizens Senior Personal Banker interviewsCitizens interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Senior Personal Banker Interview

      14 Nov 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Citizens in Jun 2015

      Interview

      I went to 4 interview all of them was friendly people . I love the orginazation and the HR are friendly also . They offer me the job right away after the last interview on the phone

      Interview questions [1]

      Question 1

      Why you want to join citizen bank ?
      Answer question

      Other Senior Personal Banker interview reviews for Citizens

      Senior Personal Banker Interview

      18 Jan 2017
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Citizens

      Interview

      The process, I will admit, was drawn out but well worth it. I interview with multiple colleagues of Citizens Bank which really gave me a strong idea of the types of people I will be working with and their roles in sales and the operational environment. I really look forward to starting.

      Interview questions [1]

      Question 1

      A good portion of behavioral interview questions, "tell me about a time..." Asked about my comfort with sales and having conversations with people. What my comfort level was with being both on the line and in the office.
      Answer question

      Senior Personal Banker Interview

      25 Nov 2015
      Anonymous employee
      Detroit, MI
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 5 days. I interviewed at Citizens (Detroit, MI) in Aug 2015

      Interview

      It was very easy going. I was told what would be expected of me. They did go through a scenario session where i was the banker and they were the customer. It was with the Regional and Branch manager. They let me know there are multiple locations open and hiring and if hired i would be put a specific one. i would not get a choice. It was made aware to me after being hired that citizens loses about 7-10 employees a week because of some of the policies. The interview was all in all very easy. i did you some websites on google to prepare me for different questions.

      Interview questions [1]

      Question 1

      How would you respond to a customer upset about fee's?
      1 Answer
      1

      Top companies for "Compensation and Benefits" near you

      avatar
      UniCredit Group
      3.6★Compensation and benefits
      avatar
      Erste Group
      3.7★Compensation and benefits
      avatar
      Sberbank
      4.2★Compensation and benefits
      avatar
      World Bank Group
      3.9★Compensation and benefits