I applied through an employee referral. I interviewed at Citizens
Interview
Phone Screening with a recruiter and then an in-person interview with the branch manager. Took about 1-2 weeks for the entire interview process. Overall, both interviews were average and a pleasant experience.
Interview questions [1]
Question 1
Tell me about a time you went over and beyond for a customer
I applied through a recruiter. The process took 2 days. I interviewed at Citizens (Rochester, NH) in May 2017
Interview
It was great we talked about my lengthy experience in customer service and warming with cash every day and how to Handel certain and difficult customers all and all it was very great interview.
Thanks for sharing your feedback on our process! We're glad you have a pleasant experience, and are looking forward to having you onboard. Have a great day!
I applied online. The process took 2 weeks. I interviewed at Citizens (Philadelphia, PA) in Oct 2015
Interview
Basic interview, was asked about my work history, sales skills and availability. Was told what kind of worker they were looking for. Told me about the schedule and about the volume of the store. Talked about why I like banking and I was given some history about the company. It was a very basic interview. Was interviewed by the Store Mananger and the Assistant Manager.
Interview questions [1]
Question 1
Name a time when a customer was upset and how did you fix the situation.
