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      CDW

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      First Line IT Support Interview

      9 Mar 2017
      Anonymous employee
      Peterborough, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. I interviewed at CDW (Peterborough, England)

      Interview

      Got a phone call from recruitment agency saying my CV matched with the role and put me forward for an interview after speaking with me in person. Interviewed by 2 team leaders who were very nice and interested in my background. Apart from the standard interview questions and a few technical ones, interview was pretty straight forward. Took a while for them to get back to me; around 2 weeks, but received a call from the recruitment agency that I had been successful

      Interview questions [4]

      Question 1

      What is the difference between HTTP and HTTPS?
      Answer question

      Question 2

      Describe a time when you faced a difficult customer.
      Answer question

      Question 3

      How did you go above and beyond to help a customer?
      Answer question

      Question 4

      What is Active directory, Microsoft Exchange and how is it used?
      Answer question
      3

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