3 rounds 1) Technical ( Somewhat techie not upto geek level) 2) Managerial ( UK Manager will talk to you) 3) HR On technical you need to know the basic concepts of your domain. Ans you need to know the ITIL process if you are going for the support project. They will keenly watch how to answer every question and the accent you speak, This is really crucial if you have good accent you will get through easily.