What is the hiring process like at Capital One?

I learned a lot after college, not too cut throat

- Horrible culture - Below par pay - Leadership has no idea whats going on and tries to micromanage everything so its impossible to get anything done. - Asinine obsession with meaningless metrics. - Unfair performance management process, terrible engineers are promoted because they play the political game while talented engineers focused on actually making an impact instead of wasting time in meetings stagnate and eventually leave

Competitive pay and the nature of the work can be engaging and rewarding, particularly for those fortunate enough to be part of the right teams.

The company’s senior leadership appears disconnected from the realities faced by its workforce, resulting in policies and decisions that fail to address employees’ actual needs and challenges. The performance management process is overly burdensome and steeped in workplace politics, fostering frustration and demotivation among associates

Fun in-office events related to marketing sponsorships (MLB, NCAA, etc.)

Despite its rigorous hiring process, the company goes out of its way to psychologically wear you down until you eventually leave on your own accord or are put through its impersonal and insulting PIP experience. Performance review season never ends, and you will watch as your talented, dedicated colleagues lose their access to health insurance because a member of the senior leadership team decides they don't "measure" against another employee who works on a different product and in a different team environment. If you're lucky, it won't happen to you, but the odds aren't in your favor, especially if you work in UX as a designer or researcher. And if you work for a newer or less established team, your chances of getting pushed out are exponentially higher.

Total compensation package, including salary, bonus, benefits, 401K matching, and (Director level+) equity, is very good. Offices and office amenities are very nice. Cafeterias are subsidized. Majority of coworkers you encounter are nice and a pleasure to work with. The CEO, company mission, performance, and investment in technology are impressive.

The adage "people join companies, but leave managers" applies perfectly to Capital One. There are far too many mid-level managers that are subpar, ineffective, or toxic. Despite a robust performance management process, the company has a blind spot and continues to support and promote these incompetent individuals -- while those that report to them flee them (either within our outside the company) The company culture is based on the premise that leaders are expected to know everything and have solutions to all problems. There is no concept of listening to the folks around you and below you -- because that would be viewed as a sign of weakness. Leaders and managers want associates that follow their directions and execute their vision; they do not award those that think independently or try to infuse their knowledge or skills to help solve problems. If you're fine being an automaton that follows orders blindly, tows the line, and kisses butt, you may do very well in this culture. If you're looking for an environment where independent thinking and initiative are celebrated -- this ain't it. Capital One has a strict performance management process where 10% of the "low performers" must be culled. As a result, many who are delivering value, but don't align with the culture (see above) are put on PIPs (Performance Improvement Plans) and then exited from the company. (Don't be fooled into thinking that a PIP actually means they want you to improve.) The company invests so much time, money and energy on hiring smart, capable employees -- and then ignores their advice and input.

Great work life balance, lots of free gifts and food, lots of growth opportunities, good people, great learning experience.

Instability in the organization, constant leadership changes, constant people leader changes, stack ranking, performance management process, office politics.

good tech stack, definitely one can learn new things

too many people, more politics, hiring process and rating process is skewed, Open favoritism.

Pay is great Depends on your team but there are a lot of great people to work with

Just take a look at any other review and you’ll understand. Culture and morale are in shambles due to the performance management process.

Growth opportunities and horizontal mobility

Performance management process and difficulty to get things done in a regulated world

Compensation and PTO is decent. That said, every time I took a vacation that was 1 week or longer, I received negative feedback from management.

Avoid at all costs. I'm in my young 30's and I've been getting gray hair and wrinkles early because of my time at Capital One. As many have discussed, the performance management process is truly atrocious. At all times, you're being heavily scrutinized and encouraged to backstab your peers. Any minor slip up will be used against you for the next year. There's also extreme favoritism & politics within groups, so even if you're objectively delivering higher results, you can still be rated lower than others. For example, I have an MBA and another girl in my group has a CFA, but management prefers another "fun" guy in our group better who is less qualified and has significantly fewer deals assigned to him. Management has made it clear that they don't value credentials (such as higher education or certificates). They just pick who they like, whether it's by personality, race, or gender. In my group alone, we started off with 42 associates this year. 4 were PIP'd out earlier this year (e.g. they arbitrarily put 4 people on a PIP and then offered them a compensation package to quit). And 5 have quit and found better opportunities elsewhere. We were understaffed at the beginning of this year as it was, but now we're bursting at the seams. They give analysts the work of what should be senior managers, but don't pay them better or offer promotions. When they do hire new people in my group, they seek out prior employees who used to work at Capital One and offer them higher compensation and titles than those who have been with the bank for the last few years. I've been with Capital One for 7 years and the culture has truly gone downhill in recent years.

Great work life balance, good pay

Horrible performance management process, the team you are on can make or break your career