Capital One Reviews | Glassdoor.ie

Capital One Reviews

Updated 27 Jan 2020

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3.8
72%
Recommend to a Friend
91%
Approve of CEO
Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
4,066 Ratings
Pros
Cons
More Pros and Cons
  1. Helpful (432)

    "Could be great, missed opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Designer in Tysons Corner, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Capital One full-time for more than a year

    Pros

    Great benefits. Lots of travel opportunity. Great for some (not for everyone)— especially for people avoiding their families or trying to have an affair. If you don't like your current team, you can often move to another one or relocate to another location. Great opportunity to learn new skills. Some of the leadership is inspiring. Nice workspaces for some.

    Cons

    Gender-biased, misguided, disorganized, competitive structure, reorgs frequent This place is trying to be a start-up with huge enterprise problems—it's awkward. Makes for a lot of wasted effort for people trying to get things done in an innovative way with business-side making the last judgment. Shiny object syndrome. Emphasis on PR moments over fixing real problems. Performance reviews lend to a gender- or personality-bias when it comes to promotions. Women and/or introverts often get the short end of the stick unless they have a great/shark managers. I've seen the most ineffective game-players get promoted over competent and effective peers who seemed to get punished for actually getting things done and not wasting their energy dick-swinging or taking unnecessary travel. In effect, a lot of the people promoted do not make for the best leadership. Bad management. Too many cooks in the kitchen with product or design, not enough project managers (or none at all). Constant reorganization is exhausting and disorienting. Nobody knows what's going on. Deflates spirit and doesn't help progress.

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    Advice to Management

    Pay attention. Don't just spend money on diversity & inclusion training — really implement some change in the culture. Get organized. Lessen reorgs. Stop acquiring other companies before you can handle what you have. You are not a tech company or a start up, just face it. Just be a better company, spend the money on hiring better engineers instead of on business people from failed start-ups who don't know how to work effectively in enterprise environments.

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    Capital One2017-04-19
  2. "Better than most"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Tigard, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time for more than 5 years

    Pros

    Structured and great support for internal staffing.

    Cons

    Clicks among the management team

    Capital One2020-01-27
  3. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate Manager, Strategy in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 5 years

    Pros

    Healthy competition, people are great to work with, great benefits, gym is a lot of fun

    Cons

    Moving up is made difficult by constant organizational changes, poor people managers staying in people management positions for too long, and performance not being weighed heavily enough. If you're the right person, leadership will look the other way on major development opportunities and continue to move you up; however, if you're the wrong person they will use those development opportunities to hold you back for years.

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    Advice to Management

    See cons. Be more objective and honest when considering somebody's performance and accomplishments during calibrations.

    Capital One2020-01-28
  4. "Great Engineering Mentality - Sometimes to a Fault"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in Wilmington, DE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for less than a year

    Pros

    Great place to learn modern industry skills Friendly people Good work-life balance

    Cons

    Capital One builds a ton of stuff in-house. Sometimes you miss out on industry-leading 3rd party tools because we've built an in-house solution that just doesn't quite hit the mark The career development opportunities can be unclear (in Wilmington). Feedback is not always great and performance calibration can feel arbitrary or surprising

    Capital One2020-01-26
  5. "Excellent place to work"

    StarStarStarStarStar
    Former Employee - Corporate Sales In SAN Mateo in McLean, VA

    I worked at Capital One full-time for more than a year

    Pros

    Career Opportunities, health benefits and compensation

    Cons

    nothing so far. better than my previous jobs

    Capital One2020-01-25
  6. "Founder run company is a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time

    Pros

    Stable company that really seems to care about its employees.

    Cons

    It's trying to be a technology company, and is almost there, but still feels like a financial company wanting to be a tech company.

    Advice to Management

    Focusing more on technology will help the business in many ways including but not limited to security, fraud prevention, market competitiveness and customer offerings and satisfaction.

    Capital One2020-01-25
  7. "Great Fintech company to start your career"

    StarStarStarStarStar
    Current Employee - Principal Data Analyst in Plano, TX

    I have been working at Capital One full-time for more than 3 years

    Pros

    1. Tech focused 2. Believes in people development

    Cons

    1. Pay is not competitive

    Capital One2020-01-24
  8. "Good Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Data Analyst 

    I worked at Capital One full-time for more than a year

    Pros

    Benefits, Senior Management, Vacation plans, Work/life balance and Compensation

    Cons

    Building your career opportunities depends on the project you work.

    Capital One2020-01-23
  9. "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - AI Don't Have An Answer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 8 years

    Pros

    Innovation freedom to try out new things great benefits 7.5 % 401 match

    Cons

    Year end performance review sucks bell curve which invite more politics within team because forcefully 20 % under performance for employees even though everyone doing par job to their level

    Advice to Management

    Change bell curve and let employee to meet individual goal for performance

    Capital One2020-01-23
  10. "Developer"

    StarStarStarStarStar
    Former Employee - Senior Software Engineer in Toronto, ON

    I worked at Capital One full-time for more than 3 years

    Pros

    Great Place To Work, freindly and good perks

    Cons

    Sometimes too Agile and driven by Product instead of allowing Tech to drive what nees to be done so lots of tech debt

    Capital One2020-01-22
Found 7101 reviews