4 Oct 2024
codexIT Reviews
1.8
19% would recommend to a friend
19% positive business outlook
Reviews by job title
5 reviews
1.0
3 Jan 2022
Promised raise after starting you low. Then doesn't even give you your final paycheck
Former employee, less than 1 year
Cleveland, OH
Recommend
CEO approval
Business outlook
Pros
The clients were great to work with. They loved me and always requested me.
Cons
Worst management ever. Owner told me not to do something very specific as someone else was assigned for that task. Management insulted me and berated me for not doing said task when I was not supposed to do. Was called unorganized for a project they didn't know about until the last min and informed the techs in an email late at night the night before the project. Ridiculous.
5.0
26 Dec 2020
Recommend
CEO approval
Business outlook
Pros
This is a small company that’s rapidly growing. During my time you would have to work hard as stated by previous reviews, but the company and owner will reward you for hard work. Great management and HR. You get to learn a lot if you wish to dive into other areas as they’re open to you learning. The owner generously paid for a certification during my time there. Pay was fair and above similar positions in the area. Codex will be the primary name in IT support for eye care businesses in the future.
Cons
Supported clients can be very difficult to deal with depending which offices you’re assigned to, but management will have your back if there are issues. Oncall is mandatory, but as the company continues to grow this responsibility should be lessened. Employees are spread thin across the country so it can be difficult sometimes if overwhelmed, but for big projects they will have employees fly out to help if needed. Timekeeping started to want to track every minute of the week which in my experience hasn’t worked well elsewhere. Not sure if this is still in place.
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