Does Zoom Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Zoom Communications employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Zoom Communications. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Zoom Communications?

61% of Zoom Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zoom Communications 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Zoom Communications?

Account Executive (296) , Software Engineer (82) , Technical Support Engineer (68) , Sales (55) , Customer Success Manager (36) , Business Development Representative (BDR) (30) , Senior Software Engineer (29) , Account Manager (27) , Devops Engineer (26) , Senior Account Executive (26) , Solutions Engineer (26) , Sales Manager (22) , Online Account Executive (19) , Product Manager (18) , Software Development Engineer (16)

What are the pros of working at Zoom Communications according to real employee reviews?

"Yes the product is great but its the people and the culture that makes all the difference." ((in 294 reviews)); "great benefits and stock options (RSU's)" ((in 187 reviews)); "Most people are great and collaborative." ((in 135 reviews)); "Good work life balance in this company" ((in 84 reviews)); "Pay is good and competitive; generous with promotions." ((in 83 reviews))

What are the cons of working at Zoom Communications according to real employee reviews?

"Frequent layoffs created an environment of extreme frustration among the employees." ((in 52 reviews)); ""Long hours and unpredictability in the beginning when you get used to the culture"" ((in 17 reviews)); "No 401k match but that's it" ((in 17 reviews)); "Career growth" ((in 10 reviews)); "Favoritism is rampant." ((in 5 reviews))

What are employees saying about Zoom Communications redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zoom Communications redundancy and their outlook for job security at Zoom Communications in 2026.

Zoom Communications Reviews

3.6

61% would recommend to a friend

(1,998 total reviews)

Eric S. Yuan

75% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,998 reviews)

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,998 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

5.0

8 Jan 2026

Unmatched benefits

Product designer

Recommend

CEO approval

Business outlook

Pros

remote working possible for most roles, great parental benefits, lovely company culture

Cons

Hard to reach out to HR and talk to a real human being, without creating a ticket first.

Zoom Communications Response

5mo

Thank you for sharing your experience. It's great to hear that the remote flexibility, strong parental benefits, and culture have had a positive impact. Your note about the HR process is helpful. Accessibility and human connection are important, especially when it comes to employee support systems.

5.0

5 Jan 2026

Best job I ever had

Software engineer

Recommend

CEO approval

Business outlook

Pros

Fully remote with hybrid optional - treated like an adult Amazing people - exceptional talent, incredibly dynamic & skilful team, everyone is fun & helpful Amazing culture - supportive, rewarding, ambitious, energising Rewarding - financially comfortable, gained lot in personal & professional growth in product & team

Cons

Salary could be higher & RSUs could begin sooner

Zoom Communications Response

5mo

Thanks for the thoughtful feedback! It’s great to hear that the flexibility, team dynamics, and growth opportunities at Zoom have made such a meaningful impact on your experience. Your suggestions about recognition, equity timing, and enhancing remote connection through shared outdoor activities offer valuable ways to strengthen both culture and engagement further.

5.0

8 Sept 2024

Good

Senior customer success manager

Recommend

CEO approval

Business outlook

Pros

Collaborative, Good Pay, Culture is positive

Cons

Very large so sometimes a lot of tape

Zoom Communications Response

1y

Thank you for sharing your experience working with us at Zoom. We’re glad you value the collaborative environment, good pay, and positive culture. Thank you for your ongoing contributions to the team.

Viewing 1 - 3 of 1,998 Reviews

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