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      Zoom Communications

      Engaged employer

      Zoom Communications Reviews

      3.6

      61% would recommend to a friend

      (1,995 total reviews)
      avatar

      Eric S. Yuan

      75% approve of CEO

      50% positive business outlook

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      5.0
      6 Jul 2026

      Friendly environment with supportive communities and managers

      Senior billing specialist sme
      Recommend
      CEO approval
      Business outlook

      Pros

      Good environment, friendly communities and managers.

      Cons

      Nothing to complain about working in Zoom

      avatar
      Zoom Communications Response
      10h
      Thank you for sharing your experience and for your many years with Zoom. It’s wonderful to hear that you’ve enjoyed a friendly work environment, supportive managers, and a strong sense of community throughout your time with the company. We’re especially pleased to hear that your overall experience has been so positive. Feedback like yours reinforces the value of fostering a collaborative, supportive culture where employees can thrive. Thank you for taking the time to share your experience, and we appreciate your continued contributions to Zoom.
      3.0
      5 Jul 2026

      Don't be too good + don't be too bad = then you might survive

      Senior account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Market still thinks we're a point-solution whereas the product has really expanded to cover a wider portfolio of products & tools. Compensation & benefits is still a bit better than the competition in the market. Worth sticking around for the good people (non-leaders) in Solution Engg, Demand Gen, Channels team etc.

      Cons

      1. You are but a number in their books; no real value attached to the human. Every sales leader is trying to save their own back & shift blame to other parties (some leaders are only visible talking on stage, not actually LEADING the sales team). If you perform too poorly, you're pushed out. If you perform too well, still you might get pushed out. 2. HR will still try to lowball you when joining, so negotiate/push back really hard. 3. Truly nonsensical tactics used by leadership to push out people every year. They tell you to run some sales plays; proceeds to eventually fire you for following it 🤡

      avatar
      Zoom Communications Response
      10h
      Thank you for sharing your experience and for your contributions over several years. It’s great to hear that you recognized the expansion of Zoom’s product portfolio, valued the competitive compensation and benefits, and enjoyed working alongside talented colleagues across teams. We also appreciate your candid feedback regarding leadership, communication, and the employee experience. Your perspective highlights the importance of fostering trust, recognizing employee contributions, and ensuring that feedback from frontline teams is heard and reflected in decision-making. Thank you for taking the time to share your thoughtful insights and recommendations.
      5.0
      2 Jul 2026

      Innovative environment with growth opportunities, low base pay

      Product adoption specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Innovative company Strong leadership Opportunities to grow

      Cons

      Base pay remains low compared to broader market, but tons of upside with equity.

      avatar
      Zoom Communications Response
      10h
      Thank you for sharing your experience. It’s great to hear that you value Zoom’s innovative environment, strong leadership, and the opportunities for professional growth. It’s encouraging to know that you see meaningful potential for development and long-term success. We appreciate you taking the time to share your thoughts, and wish you continued success in your role!
      Viewing 1 - 3 of 1,995 Reviews
      Related searches: Zoom Communications jobs | Zoom Communications salaries | Zoom Communications benefits | Zoom Communications interviews | Zoom Communications conversations
      ReviewsZoom Communications reviews

      Glassdoor has 2,191 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.