Ventrica Service Delivery Team Leader reviews

4.6

85% would recommend to a friend

(4 total reviews)
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Iain Banks

83% approve of CEO

83% positive business outlook

Reviews by job title

4 reviews
5.0
20 Dec 2023
Recommend
CEO approval
Business outlook

Pros

I love to work at Ventrica as I am valued and was able to develop from a customer service adviser to a Team Leader. I love the dynamic. Ventrica is like my 2nd family and my managers really look after me and my team. Since im working with Ventrica I have archived so much and it really is satisfying to have such a great work relationship with the people you work with and work for.

Cons

cant think of any cons

2.0
22 Dec 2022
Recommend
CEO approval
Business outlook

Pros

Taught me the skills I needed (not through any support or training from Ventrica I should add) to be able to move on to a more successful career

Cons

Where do you start… for an advisor, the wage is at the minimum it can be yet they expect you to deliver as if they’re paying you a 6 figure salary. You could be the smartest, most capable person in the room but you will only get promoted if your face fits or you’re sleeping with upper management. If you have a campaign with commission, any excuse is made to not give you it - which leads nicely on to pay - it might happen on time, it might not! I’d always assume you’re not going to get paid on time. Despite having some lucrative campaigns over the Covid period, it’s made out that the business is broke so they do token events like an ice lolly day or pizza day - if you do really well you get a tree which obviously helps pay the bills! The managers that look like they’ve given up are the genuine ones, the “nice” ones that you feel you can share with will then broadcast that to everyone, especially their inner circle. My mental health was at an all time low after working here and it’s only after you leave you realise exactly how bad this place is to work - avoid it at all costs, you’re worth more

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Ventrica Response
3y
I would like to discuss your feedback please contact me Jo.Reganiles@ventrica.co.uk
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