The Hoffman Agency reviews about "leadership"

75% positive business outlook

Reviews by job title

18 reviews
3.0
22 Apr 2025
Recommend
CEO approval
Business outlook

Pros

The team is wonderful, and the client portfolio offers great learning opportunities. You gain valuable expertise by working on interesting projects. The variety of clients and projects keeps the work interesting, and the exposure to different industries broadens your skill set. The people here are genuinely nice, and there’s no politics, which creates a positive atmosphere. The culture is highly collaborative, and colleagues are always willing to help, making it easy to learn and grow. Many senior team members are open to mentoring and offering guidance, providing a lot of opportunities for career development. As long as you want to grow, the leadership team is committed to sharing opportunities and supporting your development. You get the whole Friday afternoon off on the last Friday of every month, which is a nice perk for work-life balance.

Cons

The workload can be overwhelming at times. Management could do a better job of relieving pressure by hiring more people (we all know they are hiring and we all know it's hard to find the right talent, but maybe we should consider different approaches) or offering better incentives for the extra work. The salary is not enough to justify free overtime, and there is a growing sense of stress across all levels of positions. People are always working overtime, and the increased stress is leading to health concerns. It's something the company should be more aware of. There has been noticeable turnover recently, and we believe this is directly tied to the growing workload and the increasing demands from clients. Leadership needs to come up with a solution soon, or else they risk losing more employees.

2.0
10 Apr 2025
Recommend
CEO approval
Business outlook

Pros

If you’re junior/mid-level (below AD), you’ll get a "fantastic" chance to overwork with no recognition and get free lessons in office politics at the Hoffman Agency! Competent employees are overworked while the so-called leadership (AD level and above) contributes little to daily execution or NBD. Promotions are based on favoritism rather than merit.

Cons

1. Unqualified leadership: - Senior staff (AD+) contribute little—expect no help with executions, pitches, or proposals. That's why some of them lack industry respect. - The boss frequently WFH (for various reasons of course), yet micromanages employees who request remote work. 2. Bullying and gossip culture: Toxic cliques spread rumors, bully colleagues, and even trash-talk clients openly in the office. (employee who is good at office politics gets promotion quickly...) 3. Heavy workloads - OT is demanded (via email or F2F talks).

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The Hoffman Agency Response
1y
Thank you for taking the time to share your feedback. We’re disappointed to learn that your experience at Hoffman was less than ideal. We take your feedback seriously and see them as a valuable opportunity to improve. We have taken your initial feedback onboard, and would like to share our response and views with you. - Promotions at Hoffman are guided by a 360-degree feedback process that incorporates perspectives from managers, peers, and senior leaders. We strive to ensure that decisions are based on performance, impact, and potential—not favoritism. Still, we recognize that perception matters, and we are continually working to reinforce fairness and transparency across the board. - We understand that certain roles and moments (e.g. during key client campaigns, activations and peak periods) can involve significant demands. We do not view overwork as a sign of commitment, and we generally endorse reasonable and practicable flexible work arrangements and compensation leave when needed. That said, we acknowledge we can do more to consistently recognize and support the efforts of our people. - More importantly, we’re a workplace that does not tolerate bullying, and we take such allegations seriously. Respect, inclusion, and professionalism are non-negotiable. If behaviors such as office politics, gossip, or exclusion are being felt, we want to understand and address them. Leadership is expected to be visible, accountable, and approachable—if there have been gaps in that experience, we are committed to closing them. - Our hybrid and remote working policies are built on mutual trust, and we review each request within reason to prevent abuse. We regret any inconsistency in how these are experienced and are working to ensure that expectations are applied equitably across all levels of the organization. If you're open to sharing more, we encourage you to contact us directly at HA-APAC-HRBP@hoffman.com. We are committed to listening, learning, and doing better.
5.0
8 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Great group of people to work with who are passionate about tech and PR, and who will help you develop a strong foundation in PR. Solid benefits for an independent agency. A leadership team that genuinely cares for the well-being and professional development of employees. Plus, the leadership team is often looking for ways to improve the working environment at the agency, including better benefits, emphasis on mental wellness & DEI, increase in hiring to ultimately help balance out everyone's workload.

Cons

Nothing major that comes to mind. If anything, it's nothing uncommon for any PR agency setting, so as long as you have a good understanding of what to expect (i.e., fast-paced environment, steep learning curve, etc.), you'll be fine.

5.0
19 Dec 2022

Advancement opps and a true caring culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Growth options, no matter what level Non-hierarchical in every way - huge plus Supportive and caring leadership and staff We live and breathe our culture On the cutting edge of some of the most important technology Leadership team acts on what they say, truly taking staff feedback under consideration Work with a group that is driven, motivated, hard working and fun

Cons

Nothing comes to mind. It's been a great experience so far!

5.0
8 Feb 2024
Recommend
CEO approval
Business outlook

Pros

You’ll learn fast and grow even faster. Work can be intense, but the people there will genuinely look out for you and guide you. Lots of space to grow and learn from some of the brightest minds! The most outstanding part of Hoffman is that mistakes are met with empathy (within limits / common sense). The leadership gets that employees are humans to be nurtured.

Cons

Intense pace, you’ll be held to high standards. Leadership can take too long to take action when senior team members consistently do not deliver and underperform.

3.0
30 May 2026

Culture issues persist…

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible working. Smart and capable people you can learn strong skills from.

Cons

Poor work life balance and compensation. High employee and client turnover, which makes it difficult to maintain continuity and long-term growth across teams. In my experience, this is tied to broader cultural and management challenges rather than isolated issues. Support and recognition from leadership feels inconsistent, and there isn’t a sense of psychological safety. The culture feels cliquey and sorority-like, and hearing gossip about other colleagues is common, leading to a lack of trust and low morale.

5.0
17 Nov 2022
Recommend
CEO approval
Business outlook

Pros

The Hoffman Agency offers the opportunity to be creative and "geek out" while doing it. At Hoffman, you're surrounded by great people, strong benefits and compensation, and presented with quick ways to learn and grow.

Cons

The agency's portfolio seems to grow faster than its employee base at times, though it presents leadership opportunities across all levels as a result.

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