Pros
The co-workers are amazing. They will bend over backwards for each other to get things done.
Cons
The company doesn't understand what IT salaries are worth today. They pay people no where near industry standard and incent their techs to meet a very specific target for hours with little to no flexibility when bending over backwards for the customer is required. Often there are internal squabbles over who gets to book their time against a customer and help is often refused if a tech won't give up some their own hours to help the customer. This is the first and only company I have worked for that will remove bonus money for going above and beyond. No real benefits program beyond basic health and dental. No RRSP matching or proper bonus structure. Companies Senior Management are Sales People and don't show any value for the employee. Only thing of value is the next deal they can close. And for employees to work to the bone but not clock all of the hours put in so they don't go over on paper and loose bonus dollars.
