Is Speed Commerce a good company to work for as a Client Support Representative?

Client Support Representative professionals working at Speed Commerce have rated their employer with 3.0 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of Speed Commerce employees being 3.5 out of 5 stars. Search open Client Support Representative jobs at Speed Commerce now and start preparing for your job interview by browsing frequently asked Client Support Representative interview questions at Speed Commerce .

Does Speed Commerce pay Client Support Representative employees well?

Client Support Representative professionals rate their compensation and benefits at Speed Commerce with 2.8 out of 5 stars based on 16 anonymously submitted employee reviews. This is 22.2% worse than the company average rating for salary and benefits. Find out more about Client Support Representative salaries and benefits at Speed Commerce .

How happy are Client Support Representative professionals working at Speed Commerce?

67% of Client Support Representative employees at Speed Commerce would recommend their employer to a friend. This rating has decreased by 22% in the past 12 months. Client Support Representative professionals have also rated Speed Commerce with a 3.4 rating for work-life-balance, 3.3 rating for diversity and inclusion, 3.2 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Speed Commerce?

Customer Service Representative (16) , Sales Representative (10) , Operations Supervisor (6) , Communications Specialist (5) , (4) , Call Center Agent (4) , Customer Service (4) , Manager (3) , Project Manager (3) , Software Engineer (3) , Team Lead (3) , Anonymous (2) , Business Analyst (2) , Call Center Customer Service Representative (2) , Client Service Representative (2)

What are the pros of working at Speed Commerce according to real employee reviews?

"Great people to work with" ((in 14 reviews)); "Coworkers are great and very helpful." ((in 6 reviews)); "Just started everyone seems friendly" ((in 6 reviews)); "The atmosphere in the call center is nice and the opportunity to work from home is great." ((in 5 reviews)); "Decent benefits." ((in 4 reviews))

What are the cons of working at Speed Commerce according to real employee reviews?

"Bad management" ((in 17 reviews)); "poor management and leadership, HR will tell you what you want to hear and then forget about you" ((in 9 reviews)); "The culture is built on mistrust and micromanagement rather than empowering employees." ((in 6 reviews)); "Low pay" ((in 5 reviews)); "No work/life balance" ((in 4 reviews))

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Speed Commerce

Speed Commerce Client Support Representative reviews

3.0

67% would recommend to a friend

(16 total reviews)

Cary Samourkachian

72% approve of CEO

67% positive business outlook

Ratings by category

3.5

Senior management

3.4

Work/Life balance

3.3

Diversity and inclusion

3.2

Culture and values

3.1

Career opportunities

2.8

Compensation and benefits

Client Support Representative employees have rated Speed Commerce with 3.0 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Client Support Representative professionals have an average working experience there. Speed Commerce is rated in line with the average (within 1 standard deviation) by Client Support Representative professionals compared to other employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

16 reviews

1.0

23 Jul 2025

Do not work here

Customer service representative

Recommend

CEO approval

Business outlook

Pros

None none none none none

Cons

Your work is not valued, management does not care about you they care about $ only. Turnover rate is insane.

1.0

6 Mar 2024

Worst company ever

Customer service representative

Recommend

CEO approval

Business outlook

Pros

It helped pay the bills during a rough time.

Cons

Nothing was good about working for them. Ghetto and they hire felons.

5.0

17 Apr 2023

Great place to work

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Flexible schedule, supervisors are always available to help when you need it, comfortable work environment, advancement opportunities.

Cons

Unpleasant customers from time to time & procedures change frequently but there is a steep learning curve.

Speed Commerce Response

Thank you for your feedback! We appreciate you taking the time to leave a review.

Viewing 1 - 3 of 16 Reviews

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Jobs at Speed Commerce

General Systems Support Assistant

Inside Sales Representative

Graphic Design Front End Developer

Systems Support Technician

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Speed Commerce

Speed Commerce Client Support Representative reviews

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Do not work here

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