Smart IMS Reviews

4.6

92% would recommend to a friend

(203 total reviews)
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Amar Reddy

94% approve of CEO

90% positive business outlook

Smart IMS has an employee rating of 4.6 out of 5 stars, based on 203 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Smart IMS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

203 reviews
4.0
9 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Good work-life balance Managers - good

Cons

No downsides working at maxims

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Smart IMS Response
2y
Great to read such reviews, thank you for making an efforts to write positively about Us
1.0
5 May 2018

Smart IMS full time employee

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

not much to say. good environment.

Cons

I request you guys before joining organisation ask management to give everything written on paper what they have promised in interview. No traveling facilities,no snacks,no bonus, no incentives, not even variable pay according to perfomance. only one coffee machine thats also artificial coffee powder added to water. no 1 will drink that coffee in office. coming to management i dont no on what basis few management people are getting hired, instead of supporting team members they will rule on employees do that do this ..no support at all, they will shout why we have hired you..your are exprienced guy , why you cant do.. so? if we are expirienced guy it doesnt mean we should know eveything . if you want highly talented people pay double the bucks and hire from google or microsoft.

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Smart IMS Response
3y
Thank You for the positive Feedback. We made it better! Each of our people processes are approached in the most scientific and benchmarked way. Negative experiences pertaining to the past might be based on a one-off incident, and should have been brought to our notice well on time. We hope you are happy today. Regret inconvenience. Thank you for the valuable feedback and the kind words. Many aspects of the Culture and Management have changed for the better today. Best Wishes, and Gratitude!
1.0
3 Apr 2020

Completely unprofessional and disorganized

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None none none none none

Cons

Interview process took longer than 2 hours and required waiting for multiple staff members to accommodate available timings instead of standard preparation. Process was difficult as they had 5 people interview me within the first 2 hours of meeting me. Interview process was a little much when the job required knowledge on sd-wan. I was told that the job was mine and the operations manager had discussed base salary as well as paid vacation with me and shook my hand and congratulated me. Shortly after I requested that he send me an offer letter over email however it was never received, a few days later I get a call back from them stating that I have to meet with another member of the team in order to get the position. I was reluctant to follow through however I did, I prepped myself for the time the second interview was supposed to be held, after 10 minutes of waiting for the member to join I called the operations manager to find out what was going on. He mentioned that the member was tied up on a call and two other members would join on the interviewers behalf. This never happened. I called back twice trying to reach the team in order to reschedule the interview since no one showed up to the call however they ignored my calls outright. This company does not care enough about its future employees and are strictly unprofessional in providing basic communications around someone’s career search. I nearly thought I had a job since the operations manager congratulated me, still haven’t heard back from them nor have they justified their actions in anyway.

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Smart IMS Response
3y
Regret inconvenience, the Culture might be of the past, today's HR Team is highly grounded and empathetic, while being professional. WE value your feedback. Best Wishes!
Viewing 1 - 3 of 203 Reviews

Glassdoor has 220 Smart IMS reviews submitted anonymously by Smart IMS employees. Read employee reviews and ratings on Glassdoor to decide if Smart IMS is right for you.