Management are borderline fascists.
Communication is very poor
Authoritarian view on decision-making
No consideration of why decisions may be wrong
No desire to improve service
No consideration to customer service
No consideration to customer security
No considerations to cyber security
Management is a set of control freaks
Designing for these people is worse than designing North Korean propaganda.
Unfair dismissal practices
Refusal to provide legal obligations
Toilets not cleaned in many years.
Office is abysmal, dark, dingey, smells like an unhygienic restaurant.
CEO is angry , bad tempered control freak.