Shepherd Veterinary Software Reviews

Psychologically unsafe environment from day one Leadership celebrates certain behaviors publicly, then punishes you for them privately No one tells you what "good" looks like until you're already failing Constant moving targets and shifting expectations without clear communication You're expected to read minds about what leadership actually wants Feedback comes through backchannel conversations, not direct communication When you ask for clarity or concrete examples, you're told you "should just know" Management admits the company is struggling with growth but makes it your personal failure Speaking up or asking questions gets labeled as "not understanding the role" Zero psychological safety to admit you don't know something or need help Documentation is nonexistent - everything is verbal until suddenly it matters legally You'll be told contradictory things: you're doing great, also you're failing, also maybe this job isn't for you Management treats performance issues as character flaws rather than coaching opportunities Company culture feels like walking on eggshells while also being told to "move fast and break things" Deeply toxic environment masked as "startup culture" and "high performance." You'll never know where you stand because leadership doesn't know where they stand. They'll make you feel like you're crazy for not understanding expectations that were never clearly communicated in the first place. The company has serious dysfunction at the leadership level and instead of fixing systems, they cycle through people and blame individuals for systemic failures. You'll question your own competence when really the environment is just fundamentally broken. If you value your mental health, keep looking. There are plenty of actual high-performing companies that don't achieve it through psychological manipulation and gaslighting.

What I experienced internally didn’t align with the company’s external values or messaging. Despite public commitments to compassion, transparency, and high standards, the reality was marked by toxic dynamics and leadership that failed to uphold those very ideals. • Vulnerability and honest feedback were often met with defensiveness, not support • Burnout was normalized, repackaged as “a challenge” rather than taken seriously • What felt like gaslighting was reframed as “tough feedback” • Psychological safety steadily deteriorated, and trust was lost across teams • Leadership modeled dismissive behavior, and genuine concerns were brushed off • A culture of fear and silence took root—people stopped speaking up and mentally checked out