Secret Escapes Reviews

3.8

73% would recommend to a friend

(210 total reviews)

Alex Saint and Tom Valentine

74% approve of CEO

55% positive business outlook

Secret Escapes has an employee rating of 3.8 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Secret Escapes employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

210 reviews
4.0
4 Feb 2021

Very Enjoyable if Based in HQ

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great Team - Fun Office/Great Location

Cons

- Not being in UK HQ can make you feel remote

1.0
29 Apr 2024

Don't join

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the team were excellent people and very supportive Lots to do work and project-wise ExCo and most Leadership accessible and good to work with

Cons

No progression opportunities Rude managers in other locations who didn't want to collaborate properly No real support from Leadership Favouritism Diversity in team was little to none

avatar
Secret Escapes Response
2y
We appreciate you taking the time to share your thoughts. Great to hear that you had positive interactions with some of our team members and found the workload engaging. We're concerned to learn about your experiences with progression, collaboration, and diversity within the team. We take feedback like this seriously and are committed to addressing any issues raised. If you're open to a confidential discussion about your experience, please reach out to us directly at recruitment@secretescapes.com. Thank you again for your input.
1.0
6 Aug 2021
Recommend
CEO approval
Business outlook

Pros

-Great bunch of people and plenty of social initiatives -Good location

Cons

-You will be penalised for your maternity/paternity leave -When I worked there the director of Global Ops was also the director of HR (Massive conflict of interest) -Low base pay -No career progression -No education or training opportunities -Senior management is a very closed circle of friends -Nepotism

avatar
Secret Escapes Response
4y
Thank you for your feedback. I am glad you enjoyed our many social events and the work environment. I am sorry to hear that you felt hindered in your role, please could you email recruitment@secretescapes.com so we can discuss in more detail. Many thanks...
Viewing 1 - 3 of 210 Reviews

Glassdoor has 245 Secret Escapes reviews submitted anonymously by Secret Escapes employees. Read employee reviews and ratings on Glassdoor to decide if Secret Escapes is right for you.