Metapack Reviews

4.0

82% would recommend to a friend

(80 total reviews)

John Clem

87% approve of CEO

71% positive business outlook

Metapack has an employee rating of 4.0 out of 5 stars, based on 80 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metapack employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

80 reviews
1.0
29 Apr 2016

Don't even bother, they haven't changed.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Apparently they are making money. Colleagues were good professionals, kind and helpful. They have gone through a successful technology transformation lately.

Cons

Terrible management, including all sorts: human, salary negotiation and career development. They might have changed technology but mindset is stuck in the old manual way of dealing with releases. You know, if two wrongs made a right this would be a different story.

5.0
12 May 2016
Recommend
CEO approval
Business outlook

Pros

Awesome People: makes MetaPack an amazing workplace. Feels like a Family working together towards a common goal. Market Leaders: Strong USP on the product and the database of carriers integrated with real well-known clients / brands Brilliant location near Kings Cross Opportunity to work on all the latest technologies with the latest methodologies implemented and an opportunity to learn from some real talented and experienced colleagues Amazing CEO: Patrick is a visionary who is down-to-earth, humble and open for communication at all times and always with a keen ear / interest for employees and most importantly, extremely approachable and treats everyone like family, the "MetaPack Family" A culture that is adaptable to constant positive change and that celebrates success and discusses / faces failures to in-turn learn from them Wonderful Team nights, social culture Great work life balance

Cons

MetaPack's work culture is best suited for people who are proactive, self-reliant, forward-thinking, adaptable and have an entrepreneur-like spirit and hence not suited for those who like to be spoon-fed, wait for things to happen, likes to play the blame game or resistant to change for the better.

2.0
3 Mar 2015

No product strategy, or clear direction

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The office is lovely and it's in a nice location (although a little far from tube stations). The CEO is a nice chap that you can easily have a conversation with. It's not hugely stressful working here if you stop caring. Excellent work/life balance but I think that's just me!

Cons

All the products have a very short roadmap, with no clear direction. I can't figure out how the product team spend their time! This by far is the worst problem here. There are a lot of bad people that should have been removed from the company, but instead they have just been shoved aside where they still get in the way and cause damage. The new version of the legacy system is just as bad as the legacy system, so now we are maintaining two legacy systems! No clear direction on which methodology we should be using. We are blocked when we try to work in an innovative agile way by the old fashioned workers so we have a horrible situation where we know we are making a bad decision, but we have to continue anyway so that these old fashioned workers have something to do. Experienced people are ignored as senior staff are afraid to make bold moves (or moves that appear bold to Metapack, they're really obvious things!)

avatar
Metapack Response
11y
Useful insight and thank you for this honesty. Life in a fast-growth SaaS company reaching toward a global market positioning is hard - when suddenly you have to scale several commercial platforms into one incredible offering - whilst bringing the entire organisation along with you at speed. Challenges to how we mature, create sustainable processes, engage and align with various areas of the business to built a holistic, intelligent neural net that comes across to the customer as seamless and unified are all upon us now. And what an incredible place to be as it sure beats shutting things down and tearing it apart because we got the vision wrong or our market place was imploding - right? This is the hard work associated with growing companies well, and the very reason we have reconstructed our vision and mission parameters, hired about 8 new senior executives who are experienced transformational managers and will continue to address People, Process and Technology challenges in an intelligent and considered way and are globalising most every aspect of our organisation. It's never easy - going from being the apex play in the UK to expanding rapidly into the rest of the world with the same success. But it's a terrific challenge for the right people who love that sort of hard work. There are always disappointments along the way, and rough roads to navigate - but that's the fun of it too if you like solving problems, engaging in how to globally expand companies and becoming a global leader in anything - especially high tech solving for complicated logistical challenges. We welcome honest criticism - it makes us better. Jeff Wellstead Group HR Director (and former consultant who focuses on SME high-tech expansion and globalisation)
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Glassdoor has 82 Metapack reviews submitted anonymously by Metapack employees. Read employee reviews and ratings on Glassdoor to decide if Metapack is right for you.