No product strategy, or clear direction - Anonymous employee Metapack Employee Review

2.0
3 Mar 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The office is lovely and it's in a nice location (although a little far from tube stations). The CEO is a nice chap that you can easily have a conversation with. It's not hugely stressful working here if you stop caring. Excellent work/life balance but I think that's just me!

Cons

All the products have a very short roadmap, with no clear direction. I can't figure out how the product team spend their time! This by far is the worst problem here. There are a lot of bad people that should have been removed from the company, but instead they have just been shoved aside where they still get in the way and cause damage. The new version of the legacy system is just as bad as the legacy system, so now we are maintaining two legacy systems! No clear direction on which methodology we should be using. We are blocked when we try to work in an innovative agile way by the old fashioned workers so we have a horrible situation where we know we are making a bad decision, but we have to continue anyway so that these old fashioned workers have something to do. Experienced people are ignored as senior staff are afraid to make bold moves (or moves that appear bold to Metapack, they're really obvious things!)

avatar
Metapack Response
11y
Useful insight and thank you for this honesty. Life in a fast-growth SaaS company reaching toward a global market positioning is hard - when suddenly you have to scale several commercial platforms into one incredible offering - whilst bringing the entire organisation along with you at speed. Challenges to how we mature, create sustainable processes, engage and align with various areas of the business to built a holistic, intelligent neural net that comes across to the customer as seamless and unified are all upon us now. And what an incredible place to be as it sure beats shutting things down and tearing it apart because we got the vision wrong or our market place was imploding - right? This is the hard work associated with growing companies well, and the very reason we have reconstructed our vision and mission parameters, hired about 8 new senior executives who are experienced transformational managers and will continue to address People, Process and Technology challenges in an intelligent and considered way and are globalising most every aspect of our organisation. It's never easy - going from being the apex play in the UK to expanding rapidly into the rest of the world with the same success. But it's a terrific challenge for the right people who love that sort of hard work. There are always disappointments along the way, and rough roads to navigate - but that's the fun of it too if you like solving problems, engaging in how to globally expand companies and becoming a global leader in anything - especially high tech solving for complicated logistical challenges. We welcome honest criticism - it makes us better. Jeff Wellstead Group HR Director (and former consultant who focuses on SME high-tech expansion and globalisation)

Explore other reviews about Metapack

4.0
2 Jan 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very flexible, mindful of focus points to improve the company, supporting in providing additional tools to help accomplish goals.

Cons

Can take longer to implement changes, structure decisions are loose, more back to the drawing board moments than average.

5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Passionate people Professional office Good social culture Flexible working Good managers

Cons

US focus for parent company

See reviews by: Helpful|Rating|Date|All