Matalan Retail Reviews

3.5

62% would recommend to a friend

(1,553 total reviews)
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Henrik Nordvall

55% approve of CEO

51% positive business outlook

Matalan Retail has an employee rating of 3.5 out of 5 stars, based on 1,553 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Matalan Retail employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
24 Jul 2018
Recommend
CEO approval
Business outlook

Pros

Nice staff and store management

Cons

Recently I have witnessed some horrid and completely uncalled-for nasty verbal abuse target and shop floor staff who have been trying to help.....this is totally unacceptable and management need to start looking at procedures to deal with and prevent further abuse.

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Matalan Retail Response
7y
Thanks for taking the time to leave a review and I am sorry to hear that you have had a negative experience with customers in store. The safety of our colleagues is extremely important to us. I will pass on your comments and suggestions to the relevant team to look into. In the meantime, please raise any concerns you have with your line manager.
2.0
18 May 2017
Recommend
CEO approval
Business outlook

Pros

The people that work in the stores they are all phenomenal 20% discount on already cheap stock

Cons

lack of honesty as some of my manger friends who still work in Matalan have told me they are being asked to write glowing reviews of matalan by there area managers and HR department so instead of dealing with the issues of low pay no work life balance and a head office that couldnt organise a party in a brewery ...they try and cover it up. I stayed because it is honesty the best group of people i have ever worked with left because upper management did not want to hear any issue or problems just be told how amazing they are. So be aware its not worst place to work but its not all rosy like some of the reviews have painted

1.0
18 Apr 2017
Recommend
CEO approval
Business outlook

Pros

the moment your shift ends..... that really is the only positive

Cons

management bully staff - make fun of staff with disabilities management leave work half way through a shift for no reason terrible atmosphere in store - very low moral low wage for the level of work expected no work/life balance very reactionary business - they let you know they are going into sale the day before it actually happens head office genuinely have no idea what REALLY goes on in stores no room for development its just a really awful place to work - I don't know how I managed 9 months working in such a horrific environment run by such dishonest and unprofessional bullies I left without another job to go to because it was so awful

Viewing 1 - 3 of 1,553 Reviews

Glassdoor has 1,673 Matalan Retail reviews submitted anonymously by Matalan Retail employees. Read employee reviews and ratings on Glassdoor to decide if Matalan Retail is right for you.