Question 1

Is Marriott International a good company to work for as a Customer Service Representative?

Accepted Answer

Customer Service Representative professionals working at Marriott International have rated their employer with 3.7 out of 5 stars in 131 Glassdoor reviews. This is a lower than average score with the overall rating of Marriott International employees being 3.9 out of 5 stars. Search open Customer Service Representative jobs at Marriott International now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Marriott International.

Question 2

Does Marriott International pay Customer Service Representative employees well?

Accepted Answer

Customer Service Representative professionals rate their compensation and benefits at Marriott International with 4.0 out of 5 stars based on 131 anonymously submitted employee reviews. This is 10.5% better than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries and benefits at Marriott International.

Question 3

How happy are Customer Service Representative professionals working at Marriott International?

Accepted Answer

58% of Customer Service Representative employees at Marriott International would recommend their employer to a friend. This rating has increased by 20% in the past 12 months. Customer Service Representative professionals have also rated Marriott International with a 4.0 rating for work-life-balance, 4.5 rating for diversity and inclusion, 4.0 rating for culture and values and 3.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at Marriott International?

Accepted Answer

Front Desk Agent (753), Front Desk Receptionist (372), Sales Manager (283), Bartender (267), Server (265), Manager (240), Guest Service Representative (220), Housekeeper (203), Night Auditor (188), Front Desk Associate (171), Event Manager (155), Intern (149), Customer Service Representative (147), Server/Waiter (142), General Manager (141)

Question 5

What are the pros of working at Marriott International according to real employee reviews?

Accepted Answer

"And the benefits wouldve been great if i ever got the chance to use them." ((in 1775 reviews)); "You can socialize and get to meet great people especially seeing how You’ll be mainly watching events which is fun sometimes" ((in 825 reviews)); "great culture and interesting for those that love customer service" ((in 584 reviews)); "The staff is friendly which makes it very easy to make friends while working at the marriot." ((in 318 reviews)); "Growth opportunity if willing and hardworking." ((in 310 reviews))

Question 6

What are the cons of working at Marriott International according to real employee reviews?

Accepted Answer

"Pay is low and sometimes it's hard dealing with difficult customers on a daily basis." ((in 1081 reviews)); "Long hours and you need to make sure you are committed to what you do." ((in 682 reviews)); "salary is low but ok for beginner and single" ((in 549 reviews)); "There's no work life balance and the pay often no where near worth it." ((in 439 reviews)); "Bad managers get promoted and moved around because they don't like to fire people." ((in 266 reviews))

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