Marriott International Reviews | Glassdoor.ie

Marriott International Reviews

Updated 23 Jan 2020

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3.9
77%
Recommend to a Friend
91%
Approve of CEO
Marriott International President & CEO Arne Sorenson
Arne Sorenson
3,029 Ratings
Pros
Cons
More Pros and Cons
  1. "Lovely atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Marriott International full-time

    Pros

    The company really seems to care about employee wellbeing, manager was always efficient at getting the roster out from week to week, having lunches/dinners provided, and it was the best HR department I've ever worked with

    Cons

    Can be quite strict with maintaining the company standards of service, but it was always explained why, and it's understandable

    Marriott International2018-11-09
  2. "Great company to work for with many benefits and career progression opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cork
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott International full-time for more than 5 years

    Pros

    Great team, career progression, discounts on hotels, they care for associates.

    Cons

    I have no down sides

    Marriott International2020-01-16
  3. "Spa Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, Dublin
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Marriott International full-time for more than a year

    Pros

    Meeting all kinds of different people (inc celebs, important political figures) every day, work provided free breakfast/ lunches/dinners, uniform provided, showers, towels, room to stay in case of adverse weather conditions

    Cons

    Long hours (up to 13hrs) & short breaks (30 min lunch)

    Marriott International2020-01-05
  4. "Sales & Services Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales & Services Associate in Cork
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marriott International full-time for less than a year

    Pros

    Discount on hotels was great, flexible hours, changing shifts, overtime on weekends

    Cons

    Stuck to the desk for the day

    Marriott International2020-01-03
  5. Helpful (1)

    "good for young people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Marriott International full-time

    Pros

    only hotel discounts , but it is subject of availability.

    Cons

    Very basic package - very low salary considering expectations , no work- life balance at all, can plan your future only for 3 month as shift changes every 3 month, very complicated system for booking your holidays, not suitable for working full-time mothers and if you travel from far.

    Marriott International2019-12-22
  6. "Long experience in sales, customer care and recovery."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott International full-time for more than 10 years

    Pros

    Employee hotel stay discount, multi lingual and cultural environment. Big company name: good for cv.

    Cons

    Comparing to other big companies: No proper canteen or break area, parking extra, office located in heavy traffic area.

    Marriott International2019-11-21
  7. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Dublin
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Marriott International full-time for more than 3 years

    Pros

    Good benefits, great location, free meals.

    Cons

    Very low salary considering expectations and long working hours required.

    Marriott International2019-10-28
  8. "Hard work and long hours, but pays the bills:-)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate in Dublin, Dublin
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Marriott International full-time for more than 3 years

    Pros

    my hotel was five stars and Very expensive, so, nice environment....Marriott staff discount card is useful for traveling around,but still not cheep...working with few hundred people is exciting and never boring, new things every day...hotels are alive organisms ****

    Cons

    never sure when you gonna finish your shift, especially in F&B departments... only 15 min break is paid...there are lots of managers and managers levels...and if you are not one of them, you will ended up doing their job too...too much pressure all the time, some of supervisors and assistants managers not helping at all, very messy rosters, bad delegating responsibilities...

    Advice to Management

    respect more hardworking staff ; also listen and talk with people who are there long time ....they know the problems, they also know the good practices... offer better contract too

    Marriott International2019-10-05
  9. Helpful (1)

    "Loyalty and Services Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cork
    Recommends

    I have been working at Marriott International full-time for less than a year

    Pros

    Multicultural Environment, nice people, career progression and cash incentives

    Cons

    Shift change each 3 months and you choose depending on your rating, for Sales and Service the volume of calls is overwhelming

    Marriott International2019-10-02
  10. "Sales and Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Marriott International full-time

    Pros

    very good training provided, amazing team to work with

    Cons

    no availability to transfer calls directly to hotel when can't assist a customer, some CRM systems are not updated

    Marriott International2019-10-02
Found 7160 reviews