Impact Networking Reviews

2.8

42% would recommend to a friend

(680 total reviews)

Michael Lepper

48% approve of CEO

42% positive business outlook

Impact Networking has an employee rating of 2.8 out of 5 stars, based on 680 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Impact Networking employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

680 reviews
1.0
26 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Motivation for rage applying for other opportunities

Cons

Severely understaffed. No training. Not adequate equipment for the task at hand. Unethical practices Lack of project management. Unclear processes. Broken systems. Investing in buildings over people. Being promoted to positions and taking on those responsibilities but delaying the payment for months. Forced trips instead of bonus payments. No defined metrics for success or promotion. Over time without compensation. Lack of work-life balance. No work-from-home or hybrid model. Losing vehicles due to alcohol-related accidents and reimbursing fuel below the federal rate. No required impact gear was given such as backpacks to hold the laptop and necessary devices such as tone probe etc not provided. False expectations about events and benefits, with the pandemic no longer a valid excuse. Inappropriate dialogue from the management; profanity, emotionally charged yelling, and berating. Racist, sexist, and discriminatory abuse from individuals who don't get reprimanded but are instead promoted and put in positions of power. Shift priorities from selling to what you are actually selling - services and invest in the people and processes to make the projects successful. It is embarrassing and shameful being part of such an disorganized organization that is openly deceitful and willing to cut corners and "bake into" deals exorbitant fees. This ultimately blows up in everyone's face and the network engineer is the messenger that is shot and spit in the face as the boots on the ground face of the company. Then after travailing the hostile client environment just to return to an even more hostile, abusive, EEOC violating office environment is appalling. Be better. Culture comes from the top down. Show some class. Not glorifying degenerate debauchery, alcoholism, vulgar language and crass "humor" it is not funny.

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Impact Networking Response
2y
Our people are our biggest investment and our goal every day is to continue to make the workplace better for our teams and what we can do to ensure that they are in positions where they have the opportunity to grow, succeed & be happy in their role. We are upset to hear that your experience has been so poor with the organization. We certainly would be open to having a discussion with you, should you contact our CEO or Human Resources as some of these claims made surrounding employees and how individuals are treated should be handled in a formal investigative manner.
1.0
6 May 2023
Recommend
CEO approval
Business outlook

Pros

The people working the front lines are the most amazing people. Smart, creative, funny, dazzling people. They are some of the best people you'll ever meet, but it;s too bad they are wasting their time at a company that does not care, diminishes what they do, and is driving them out day by day with clamping down on archaic rules and taking away benefits. To all of those in creative, account and other areas looking for new jobs...there are much better places that don't just pay lip-service to corporate culture and taking care of employees, while doing all they can to make things harder for people.

Cons

First, give lots of lip service to "culture" and how you love your employees then do everything you can to make it harder for them to work. Become even more inflexible about remote work. Now, clamp down on people being at work by 8 am and staying until exactly 5. Start writing people up who arrive late. Also, take away their sick days and stop your 401k match. You're now on our way to losing it all. Second, hire some moron who lives in Canada while telling everyone "the company has no work from home policy." Pretend this hypocrisy does not exist. Whenever it's brought up, fire the person who did so. Also, try not to laugh as the moron from Canada tries to elicit sympathy about having to spend one lousy week a month away from how grown children. Sir, some people pay good money to spend a week in Chicago. Third, hire a Canadian moron who does not know what anyone in his company does, diminishes everything everyone does, has never created anything of substance in his life, talks only in sports and Tom Brady metaphors, and likely has never ready anything beyond the first few sentences of a Sports Illustrated article. Mr. Dyck, you're a child. Go away. Fourth, hire a great team, watch as the company slowly turns around like the opposite of the Titanic trying to avoid the iceberg. Brag at all of the meetings how the Net Promoter Scores are now "world class." Brag at an all company meeting how you've cut down on turnover. Then, instead of doing anything you can to keep that team happy, clamp down and cause EVERYONE to start looking for jobs elsewhere. Fifth, show no appreciation to those who maybe have to travel far in brutal Chicago traffic. Refuse to admit that there is no actual reason to be against hybrid or work from home. Say stupid HR-like things like "Impact has always worked best in a team environment." Try to say the work spaces and offices are built for productivity with a straight face. Pretend you don't notice that some of the most productive people in the company are only so productive when they find quiet isolated places within the building to work. Ignore progress. Stick to the old ways while pretending to be a progressive company. Die on a very, very stupid hill and watch as everyone leaves for other companies...then try to keep those high net promoter scores when there are only 4 people left.

1.0
19 Mar 2023

Titanic Reincarnate

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are a lot of great, smart, and kind people with grit and determination. Special shoutout to the creative department. To all the designers, writers, and developers holding the division up on their shoulders.

Cons

Impact Networking is a huge company made up multiple managed service divisions including: Impact Managed Marketing (IMM), IT & Cloud Services, Cybersecurity (DOT Security), and Printing Equipment Services. This massive company is unguided and running at full speed, so it is no surprise that people constantly jump ship. If there was ever a depressing satire of a pre-millennium corporate workplace, it would tell the story of Impact Networking. Case in point: sales and the CEO are popping champagne on the slopes of Aspen on a company sponsored trip, while constantly saying there is no money for raises. Nepotism runs rampart across the company, at all levels, despite basic experience or expertise, solidifying the type of culture and business practices Impact Networking is built upon. Impact Managed Marketing (IMM) is its most unethically run division and if you are a creative, avoid at all costs. It was a design agency (ES99) that was restructured to deliver managed marketing services, yet no one is trained in marketing, this includes some management. Basic marketing practices are overlooked and even ignored to cut costs, while still charging clients for faux deliverables. The saving grace of this organization is the great people in the trenches. The creative department has the staff worthy of any major agency with the work to match, but they are the most under appreciated and overlooked group in the company. They are often doing the work of other departments, including account management and research, but only given credit for that work when assigning blame if something goes wrong, yet never acknowledging them when it goes right, as it often does. Finally, it is important to mention that all positions are on-site, 5 days a week, from 8am-5pm. This was the policy even through the height of the pandemic, while people were getting sick, and it is still actively enforced with absolutely no flexibility. This policy sums up unadaptable nature of the company and its leaders. They do reiterate that this is important for culture, while their employees are constantly burning out beyond reason. But it’s okay because they have espresso machines, a keg, happy hours, and a cool office, right?

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Impact Networking Response
3y
Hello and thank you for your review. We take employee feedback very seriously and will share this with the appropriate parties. In the meantime, I'd like to address a few of your concerns here. Every year, our top-performing sales employees are invited to Aspen for an all-inclusive ski trip--one of many sales incentives to show our appreciation for their hard work. Employee raises are given year-round based on performance. The Impact Managed Marketing team has many marketing experts who we trust are doing the job they were hired to do. Lastly, we believe we work better together and remote work hinders our capabilities. Impact has invested a lot in creating the best office spaces possible for its employees. Please feel welcome to discuss your concerns directly with your manager, HR, the CEO, and/or President; the Impact leadership team strongly encourages an open-door policy.
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