Genpact Reviews

3.7

72% would recommend to a friend

(28,717 total reviews)
avatar

BK Kalra

79% approve of CEO

72% positive business outlook

Genpact has an employee rating of 3.7 out of 5 stars, based on 28,717 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29K reviews
1.0
22 Dec 2025
Recommend
CEO approval
Business outlook

Pros

There is none. Everything is cons

Cons

1. No proper communication to the employees because employees doesn’t get Genpact mail ID. 2. Management is at worst, doesn’t know how to interact with their employees, will only make people’s life harder everyday. 3. If anybody want to learn micromanagement, join this company you will only get to learn it from here. 4. Annual & sick leaves are meant to yours which is included in the contract, but have to beg to get a leave. 5. All I got is mentally stress and exhausted working here. 6. Anyone looking for a job, I would strongly recommend to wait for a bit more rather than joining here.

1.0
26 Jul 2019
Recommend
CEO approval
Business outlook

Pros

- Opportunities to grow - Good colleagues environment - Free meals (breakfast, lunch, and dinner at 7 AM, 12 PM and 7 PM respectively)

Cons

- Terrible management communication, use of multiple channels of communication for the same issue leaving everyone confused about where to look for information which is bad especially in a fast-paced environment - Low-pay to competitors by about 20-30% less - Only care about employees as numbers. Everyone noticed this quite quickly that they do not care about you as people, your priority is not their concern. They only care if you're meeting the targets.

1.0
1 May 2026

Trash company

Recommend
CEO approval
Business outlook

Pros

Excellent for freshers and early career people. Solid training programmes and a learning friendly environment.

Cons

- Salary is genuinely insulting. People with the same job title at TCS, Accenture, Cognizant, or even smaller boutique firms earn 30 to 50% more. You will feel underpaid every single month. - Annual hikes are a joke. Expect 4 to 8% even with top ratings, while inflation eats more than that. Your real income drops every year you stay. - Promotions are political, not performance based. People who suck up to managers move up faster than people who actually deliver. Strong performers get stuck for years. - Management is bloated and incompetent at the middle layer. Too many AVPs and VPs who do nothing but forward emails and run pointless calls. - HR is openly hostile to employees. They exist to protect the company, document you out, and shut down complaints. Do not trust them with anything. - Layoffs hit randomly and brutally. They wait until your project ends or a client cuts costs, then dump you with two weeks notice and a fake "re-org" excuse, even if your reviews were excellent. - Targets are designed to fail. Sales and ops teams get unrealistic quotas, then get punished when they miss them, even when the reasons are completely outside their control. - Bathroom and break monitoring in some US sites is humiliating. Employees have reported needing doctor's notes for medical breaks and being written up for "work avoidance" over normal human needs. - Toxic micromanagement culture. Constant tracking, screen monitoring, and metrics that treat adults like factory workers. - The "learning opportunities" are mostly self service. You watch boring LMS videos on your own time. Real mentorship is rare. - Career growth is slow and capped. Most people plateau at the same band for 4 to 6 years unless they leave and come back at a higher title. - Job security is a myth that only applies until the client decides to cut budget. Then you are gone.

Viewing 1 - 3 of 28,717 Reviews

Glassdoor has 30,169 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.