Does Genesys pay their employees well?

According to anonymously submitted Glassdoor reviews, Genesys employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Genesys. This rating has been stable over the past 12 months.

How satisfied are employees working at Genesys?

85% of Genesys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Genesys 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Genesys?

Software Engineer (10) , Sales Development Representative (SDR) (4) , Account Executive (3) , Product Manager (3) , Senior Technical Support Engineer (3) , Software Developer (3) , Associate Software Engineer (2) , Lead Talent Acquisition Partner (2) , Senior Software Engineer (2) , Sr PS Consultant (2) , Staff Software Developer (2) , VP Sales (2)

What are the pros of working at Genesys according to real employee reviews?

"Good work life balance here" ((in 10 reviews)); "Leadership is great and collaborative" ((in 7 reviews)); "Good benefits" ((in 7 reviews)); "great people to work with" ((in 6 reviews)); "The flexible and transparent company, no micromanaging, great management really valuing their employees, nice perks" ((in 5 reviews))

What are employees saying about Genesys redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Genesys redundancy and their outlook for job security at Genesys in 2026.

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Genesys

Genesys Reviews

4.2

85% would recommend to a friend

(115 total reviews)

82% positive business outlook

Ratings by category

4.3

Diversity and inclusion

4.1

Culture and values

4.1

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.7

Senior management

Genesys has an employee rating of 4.2 out of 5 stars, based on 115 company reviews on Glassdoor which indicates that most employees have an excellent working experience there.

Reviews by job title

115 reviews

4.0

2 Feb 2025

Flexible work options

Software engineer

Recommend

CEO approval

Business outlook

Pros

Flexible remote or hybrid option. Nice office on site. Performance based bonus

Cons

Working hours are slightly later than normal til 6pm

4.0

12 Sept 2024

Great company

Software engineer

Recommend

CEO approval

Business outlook

Pros

Great pay, 10% bonus that was paid out at 13.6% this year.

Cons

On-call rotation every 4 weeks - extra pay for this isn't great (12% for all hours on call outside of 40 hours in week, 112% for every hour worked). Can be quite stressful, especially when woken during the night.

4.0

24 Jun 2024

Nice place to work

Associate

Recommend

CEO approval

Business outlook

Pros

Respect and friendliness from the team.

Cons

things arent always structured the same, new ways of doing minor things every now and then

Viewing 1 - 3 of 115 Reviews

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