Genesys Reviews

4.2

85% would recommend to a friend

(115 total reviews)

82% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 115 company reviews on Glassdoor which indicates that most employees have an excellent working experience there.

Reviews by job title

115 reviews
4.0
2 Feb 2025

Flexible work options

Recommend
CEO approval
Business outlook

Pros

Flexible remote or hybrid option. Nice office on site. Performance based bonus

Cons

Working hours are slightly later than normal til 6pm

4.0
12 Sept 2024

Great company

Recommend
CEO approval
Business outlook

Pros

Great pay, 10% bonus that was paid out at 13.6% this year.

Cons

On-call rotation every 4 weeks - extra pay for this isn't great (12% for all hours on call outside of 40 hours in week, 112% for every hour worked). Can be quite stressful, especially when woken during the night.

4.0
24 Jun 2024

Nice place to work

Recommend
CEO approval
Business outlook

Pros

Respect and friendliness from the team.

Cons

things arent always structured the same, new ways of doing minor things every now and then

Viewing 1 - 3 of 115 Reviews

Glassdoor has 132 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.