Freedom Reviews

3.5

61% would recommend to a friend

(135 total reviews)

Blaine Callard

91% approve of CEO

63% positive business outlook

Freedom has an employee rating of 3.5 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Freedom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

135 reviews
1.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Non-management staff are generally hardworking, supportive, and pleasant to work with, despite the challenging workplace environment.

Cons

Freedom Furniture has significant issues with staff retention and workplace stability. The business is a revolving door of leaving staff members tired of the conditions. If you stay you’ll have two options, be made redundant or take on the extra responsibilities of the people who have been made redundant with no increase in pay. This has created an uncertain environment and led to consistently high turnover across teams. The pay does not reflect the huge workload or unrealistic expectations placed on staff. For the amount of pressure, accountability, and extra duties involved, remuneration is well below what would be considered competitive. The overall culture feels unstable, with limited support for employees and little recognition for the amount of work required to keep operations running smoothly. While the company promotes growth opportunities, in practice it often translates to taking on additional responsibilities without meaningful compensation or long-term security.

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Freedom still has many talented and hardworking people, which makes it frustrating to see how heavily the workplace culture is undermined by poor management practices.

Cons

In my experience, the company consistently underpays staff compared to market rates while expecting increasing workloads and high levels of stress in return. Favouritism within management is hard to ignore, and opportunities for progression often seem tied more to personal relationships and overworking yourself than actual performance. Although there is regular discussion around work-life balance and the right to disconnect, employees who attempt to maintain healthy boundaries can find themselves penalised or overlooked. The overall environment promotes burnout rather than sustainable growth or employee wellbeing. Anyone considering a role here should think carefully before joining.

Viewing 1 - 3 of 135 Reviews

Glassdoor has 142 Freedom reviews submitted anonymously by Freedom employees. Read employee reviews and ratings on Glassdoor to decide if Freedom is right for you.