First Contact Reviews

4.0

100% would recommend to a friend

(3 total reviews)

100% positive business outlook

Reviews by job title

3 reviews
5.0
17 Jun 2025
Recommend
CEO approval
Business outlook

Pros

First Contact has been a great place to work. Because they provide concierge services to buildings all over Australia, you get to experience different aspects of the business and pick up a range of skills. I’m currently working as a Workplace Concierge at a tech company and it’s been a really enjoyable role. The work life balance is excellent. You finish on time and there’s no pressure to take work home with you. Compensation is above the award rate and definitely at the top end of the bracket.

Cons

You feel disconnected from the rest of the business as I am the only person working at the tech company.

3.0
15 Nov 2024

Alright

Recommend
CEO approval
Business outlook

Pros

Good payment, more than minimum wage

Cons

Adherence, impossible bonus, bad management, stressful

4.0
13 Jul 2022

Satisfaction

Recommend
CEO approval
Business outlook

Pros

Diverse range of work available

Cons

Last minute changes to shifts,

Glassdoor has 4 First Contact reviews submitted anonymously by First Contact employees. Read employee reviews and ratings on Glassdoor to decide if First Contact is right for you.