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      Zoom Communications

      Engaged employer

      Zoom Communications reviews

      From top to flop - Anonymous employee Zoom Communications Employee Review

      2.0
      19 Jun 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      When I first joined, the benefits were strong and leadership had a clear vision. It felt like the company was headed in a good direction. Unfortunately, that has really declined over the past 2–3 years, and it's getting harder to find real positives. There are still some growth opportunities, but they’re pretty limited and often don’t lead to meaningful career development.

      Cons

      Leadership is constantly changing and not aligned. New roles get created without any clear purpose, and people are moved around like chess pieces — just with way less strategy. Employee and customer feedback is mostly ignored, but there are always new initiatives rolled out to make it seem like we’re being heard. The way layoffs are handled is honestly pretty terrible. People just disappear overnight with no explanation, their access cut off. Those who speak up often seem to be next. Then a few weeks later, the same roles pop up again in a different location. Trust in leadership is low. We’ve been told things like “there won’t be more layoffs,” only for the opposite to happen not long after. This is a global phenomen.

      avatar
      Zoom Communications Response
      11mo
      It’s good to hear that your early experience at Zoom included strong benefits and a clear vision from leadership. We understand that shifts in structure and changes in direction can create uncertainty, and your perspective reflects how important transparency and stability are during times of growth and change. Thank you for sharing your thoughts, and we wish you all the best in your future endeavors.

      Explore other reviews about Zoom Communications

      5.0
      15 May 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible hours, reasonable deadlines. good pay.

      Cons

      Long hours and not as fast paced.

      avatar
      Zoom Communications Response
      1mo
      It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
      1.0
      23 Jun 2026
      Support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

      1
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