Good culture, but work can be repetitive - Customer Experience Specialist Zip Co Employee Review

Explore other reviews about Zip Co

5.0
27 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not only does Zip do a great job at foster culture in a remote environment, but they also provide a great competitive comp package

Cons

None that I can think of at the moment.

5.0
11 Mar 2026
Recommend
CEO approval
Business outlook

Pros

They live their company values and the culture at Zip is felt from day 1 and even during the interview process. Everyone knows there are high expectations but they also know it is a team effort, and human centered approach to management, leadership, and getting things done. The benefits are great (health insurance covered at 100%) and the pay is on par with the market. They reward your hard work and are flexible for parents and life outside of work. It is also a very diverse group of people in both leadership and throughout the company which gives Zip a competitive edge.

Cons

It is a lot of work so you do have to manage your time and capacity well in order to succeed here.

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