Not great, could be so much better - Advisor Zillow Employee Review

1.0
10 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Co-workers are wonderful. And I actually enjoy working with my manager. Splashy Brand name to work for.

Cons

Ever changing monthly goalposts, Claw backs, Poor senior leadership that is extremely out of touch with the market, clients and general market conditions. Company is trying so hard to move "up market" and is firing many current long time paying customers to cater to larger teams. Also, ramming down new products that do not work functionally and charge top dollar. Churn is extremely high with clients and employees. Employee morale is at an all time low. It's really a shame. Buyer beware.

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Zillow Response
9mo
Thanks for sharing your experience. It’s clear something isn’t landing the way it should be, and we appreciate you shining a light on it. We take feedback like this seriously and would love the chance to learn more — feel free to reach out at careers@zillowgroup.com, or you may report a concern anonymously through AllVoices.

Explore other reviews about Zillow

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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