I applied online. I interviewed at Zillow (San Francisco, CA)
Interview
Not too bad very friendly people. Process was slightly drawn out which was frustrating. Overall the questions weren't super challenging and I felt like the people interviewing me wanted me to feel comfortable.
I applied through other source. I interviewed at Zillow (Chesapeake, VA) in May 2026
Interview
I was scheduled for the initial phone screen interview, but the recruiter was sick. I was instructed by a text to reschedule on her Calendly. I did it immediately but the date was 2 Weeks out. Then she didn't see it on her calendar and I had to pick another date on the calendar that was further out. The day of the first reschedule, I received an email that the meeting was scheduled for that date, so I contacted her and had my interview. I then was moved on to the next step, but it was an AI interview. It was a mock call. I knew the basics about the product but AI was asking more in depth questions. I answered the best I could. AI said he only had a moment, so when I wasn't answering his question, and he was yelling at me (AI), I tried to schedule an appointment with him for the next day. He agreed to it and just said, "BYE!!!!!!" in a yelling voice. I didn't move to the next step, and did not get any feedback when they let me know that I wasn't moving forward. It was okay, because I don't want to work for a company that treats future employees that way.
Interview questions [1]
Question 1
The bot wanted to know about his metrics and what he can do to make them better or he would dump the service.
2nd interview process, first one lost to internals
This go around I am contacted to interview as they are expanding the role. First red flag change they made is that now they are using AI for part of the interview process. For a CSM role. You can’t deescalate an angry AI that is designed to remain combative.
Then I interview sequentially and honestly not much has changed since the last time.