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      Zillow

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      Zillow reviews

      Wouldn't recommend this company to my worst enemy! - Senior In Market Sales Representative -Rentals Zillow Employee Review

      1.0
      21 May 2015
      Senior in market sales representative -rentals
      Recommend
      CEO approval
      Business outlook

      Pros

      I have absolutely nothing positive to say about this company and my horrible experience with them. From the interview process which was the longest, rudest most unprofessional experience where I had to jump through hoops like a circus animal, to the week of training in Seattle where I was immediately made to feel unwelcome and had my motives for being there questioned. If you are a seasoned professional sales rep this is not the company for you. The company is predominantly young millennials who very much think they are the smartest people in the room. With little life experience and job experience they also believe the executives are, and I'm quoting here from what I was told "The smartest people in the whole world". Though I don't doubt there are some very bright minds working at the company, they are by no means "The Smartest People In The Whole World". Statements like that quickly show how immature, easily influenced and inexperienced their young managers are.

      Cons

      Young Sales trainer who has never worked as a sales trainer or been in sales and therefor has never sold anything in her life is going to "train you". She is unprofessional and will question why you're there on your first day and make you feel unwelcome. She will then talk about you behind your back and bad mouth you to your manager and others in the company. Unprofessional, rude, condescending attitude, almost everyone in a leadership role thinks they know everything and they are better than you. Young managers with no management experience, leadership experience, tact or people skills. Outside Sales Managers have no power to build their own teams. The power lies with people you interview with at Zillow's corporate headquarters where they have some type of utopia hiring decision and the "panel" must all agree on hiring a candidate. Even though some of the people you interview with are not even in the same division you'd be working in or people you'd be working with directly. Never have I seen a sales organization that doesn't give managers and/or Directors the power to build their own teams but their teams are chosen for them by people at corporate. Basically they are managers in title only. If you're a sales manager, don't apply here! They don't want individuals. Drink the kool aid and fall in line. They have a telemarketer mentality that doesn't translate to outside sales reps. They need to learn there is a difference. Please, please, please if this helps in any way to spare anyone else from dealing with the most unprofessional people and being jerked around so badly by a company that claims they're all about Power to the People, just not their own people and Turning on the Lights except when it comes to fair and ethical treatment of their employees. I truly hope you will think twice before wasting your time with this company. The "kool-aid" drinking millennials who think because snacks, beverages, and yogurt are provided for them are the ones that think it's the best job ever. Trust your intuition and run fast and far from this company!

      avatar
      Zillow Response
      11y
      Thank you for your feedback. We will give careful thought to it. While you worked at Zillow for just a short while, I’m disappointed that you didn’t see more value in our team and culture. We do have a different hiring process than some companies for sure. We want a collegial work environment and team-oriented culture so we ask that candidates for a new sales team - like the Rentals team - meet sales people from a more established team. We value growth-oriented, entrepreneurial sales people, who are nice, passionate about the Internet and reasonably quantitative. We want team members to drive successful customer relationships and take ownership of our business. Our management and training teams are empowered to make decisions and move fast. We recruit leaders who are daring and love to build new capabilities and businesses. I know the leaders on your former team and they are excellent people and professionals. Best of luck in your next endeavor. Again, sorry this wasn’t a good match. Thanks, Greg Schwartz Chief Revenue Officer

      Explore other reviews about Zillow

      5.0
      13 May 2026
      Mortgage loan officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      Long hours with low pay

      1
      3.0
      8 May 2026
      Senior account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      You can make good money here.

      Cons

      In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

      2
      avatar
      Zillow Response
      3w
      Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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