The company is going through a centralization phase - all roads lead to Denver. - Anonymous employee Western Union Employee Review

2.0
8 Jun 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong market position, company association does open doors, esp. in pursuit of a JV or marketing program.

Cons

Over reliance on agents to do work, plus company is in the middle of a centralization kick (as of June 2010). Consider: when you have to approve a $1000 trip for business reasons, management appears distrustful. If you're going to work for Western Union, make sure you are in Denver or have a clear path to a position there if considering a career. Company does not innovate well, seems to prefer buying innovation.

Explore other reviews about Western Union

5.0
4 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

2.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Unlimited PTO - only 3 days required in office

Cons

- Leadership does not foster a collaborative culture. Sometimes inappropriately mean, dismissive, toxic. - 3 days in office required. Seating is not assigned, so you do not have a guaranteed desk for your items unless you come in 4 days per week for 3 consecutive months.

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