Western Union Reviews | Glassdoor.ie

Western Union Reviews

Updated Dec 6, 2019

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3.2
59%
Recommend to a Friend
66%
Approve of CEO
Western Union CEO Hikmet Ersek
Hikmet Ersek
557 Ratings
Pros
Cons
More Pros and Cons
  1. ".."

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Western Union full-time

    Pros

    Great place to work in many ways

    Cons

    Not enough to complain about

    Western Union2018-12-15
  2. "Good for starting positions as fin speckalist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Accounts Payable Specialist in Dublin, Dublin
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Western Union full-time for less than a year

    Pros

    Easy job, good team, free food

    Cons

    Wage is pretty low compared to other places

    Western Union2019-10-17
  3. Helpful (9)

    "WU = A company in turmoil"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at Western Union full-time for more than 10 years

    Pros

    Good flexibility, benefits, and compensation.

    Cons

    Constant re-structures and most notably in 2019.. the current WU way project is causing a lot of speculation and anxiety amongst employees.. difficult to focus when roles, reporting lines and business are in a state of flux. Yes change is good and needed in WU but some announcements are questionable. Many tenured employees just want to leave but are holding out for severance. Feels like we are getting ‘lean’ for a... takeover??!

    Show More

    Advice to Management

    Why have we waited so long to respond to a changing market? Digital is the way forward but somehow it feels like we are reacting and changing and the market/ competitors have surpassed us. We are too slow in many aspects of our business.. let’s lead instead of following.

    Western Union2019-09-12
  4. "Work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Western Union full-time for more than 3 years

    Pros

    Brilliant work life balance and lovely environment to work for, people are friendly

    Cons

    Not much work progression and salary is below par

    Western Union2019-07-31
  5. "WU"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Accountant in Milltown, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Union full-time for more than 8 years

    Pros

    Flexible times, friendly staff, pension plan

    Cons

    Low salaries than market, all the managers are not qualified

    Western Union2018-06-12
  6. Helpful (2)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Manager in Dublin, Dublin
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Western Union

    Pros

    Loads to mention but top 5 are Flexibility, fair Managers, generous benefits package, development opps globally, plenty of opps to showcase skills/experience

    Cons

    US co so long hours and travel often required. Office is quiet and hard to socialise with other employees.. office location has bad public transport links

    Western Union2017-02-09
  7. "excellent opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Network Engineer in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Western Union for more than a year

    Pros

    Employee concerns and ambitions are listened to and management will endeavor to accommodate.

    Cons

    Global company, teams disjointed.

    Western Union2016-10-11
  8. "My Experiences"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook

    I worked at Western Union full-time

    Pros

    Great People Great Product Customer orientated Good team colloboration

    Cons

    Lack of people development & opportunities Poor leadership

    Advice to Management

    Change some of the senior leaders

    Western Union2016-09-21
  9. "It is what you make it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Western Union

    Pros

    Opportunities for career progression if you put yourself forward

    Cons

    Salary and benefits are not competitive

    Western Union2016-05-07
  10. "Customer service"

    StarStarStarStarStar
     

    I worked at Western Union

    Pros

    Uk customer service department of Wester Union is in Philippines because salary is low

    Cons

    Security process is poor as customers loss thier money easiely by fraud collections

    Western Union2015-09-29
Found 1110 reviews