Outrageous service fee on international Money Transfer and poor telephone service answering - Anonymous employee Western Union Employee Review

1.0
3 Oct 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Have many service delivery outlets but not well maintained

Cons

Sent a $3,000 money transfer from State of Kansas to Chile, S.A., they charged an outrageous service fee of $136 for next day delivery. I went to Money Gram (Wal-Mart) and they only charged $60.00 for same service, same time delivery; more than twice as much!

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5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Unlimited PTO - only 3 days required in office

Cons

- Leadership does not foster a collaborative culture. Sometimes inappropriately mean, dismissive, toxic. - 3 days in office required. Seating is not assigned, so you do not have a guaranteed desk for your items unless you come in 4 days per week for 3 consecutive months.

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