Walmart Could Be A Litte Flexible With Policy - Customer Service Manager Walmart Employee Review

5.0
25 Jul 2016
Recommend
CEO approval
Business outlook

Pros

Walmart has many opportunities for growth and promotion for it employees. The store I worked in had great morale, were very friendly, and worked as a team.

Cons

I was only 2 months into my probation period as a Customer Service Manager. I loved my job, and my cashiers loved me, even though I was hired from the "outside". Life threw me a few curve balls, and I missed 4.5 days of work for my car breaking down and getting sick while at work. Management had no idea of the real daily struggles I was dealing with and still managed to get to work on time. Policy only allows 4 absences in 6 months for new hires. As a result I was terminated.

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5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Overtime alway, Consistency, good pay, benefits

Cons

Long hours, hot, management isn’t very helpful

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Walmart Response
20h
Thank you for taking time to share this review. We appreciate you.
5.0
2 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Advancement opportunities, great at developing skills, great place to learn a skill and grow your resume, or grow with the company.

Cons

Understaffing issues negatively affects all parts of their business. However, Walmart has increased their minimum hourly rate with hopes to attract more committed employees, and retain better employees.

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Walmart Response
4y
Thank you so very much for this review and advice. We value this and will be sharing with our leadership teams.
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