Theres always room to improve - Customer Service Manager Walmart Employee Review

3.0
3 Nov 2008
Recommend
CEO approval
Business outlook

Pros

Very flexible with schedules and will help when you need time away, management is always willing to help you find the best way to satisfy and scheduling conflicts that may occur.

Cons

With a large associate base things tend to get a little hairy with upper level management. With such a large group of management there tends to be a lot of conflict, and when your store manager is not around things tend to get a little hairy while others think they need to take control which leads to issues and problems.

Explore other reviews about Walmart

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good management, good first job

Cons

sometimes have to deal with difficult customers

5.0
2 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Advancement opportunities, great at developing skills, great place to learn a skill and grow your resume, or grow with the company.

Cons

Understaffing issues negatively affects all parts of their business. However, Walmart has increased their minimum hourly rate with hopes to attract more committed employees, and retain better employees.

347
avatar
Walmart Response
4y
Thank you so very much for this review and advice. We value this and will be sharing with our leadership teams.
See reviews by: Helpful|Rating|Date|All